Aus (Canberra) - Deputy Corporate Services Manager
2 months ago
Job Description (Roles and Responsibilities)
**Main purpose of job**:
Network lead on Estate Management/Facility Management (FM) matters ensuring a safe and compliant estate for Australia Network. Responsible for Health Safety Wellbeing (HSW) policy and their operational implementation. Supervise project works (non-Facility Management) and the arrivals and departures process. Liaison between BHC and outsourced FM provider.
The jobholder will be the main officer (end-to-end, including to supervise works) between the Embassy, FM provider, suppliers/contractors and customers, as well as ensuring/enforcing FM services provision is delivered in line with the contract for Australia operation.
**Roles and responsibilities / what will the jobholder be expected to achieve?**:
**_ Estate Oversight and Governance_**
- Act as the Australia Network local point of contact for all Estates matters and manage non FM project works at a local level, escalating to the Corporate Services Manager or Head of CS as required.
- Liaise with FM provider, monitor their performance across the Network and address issues with Regional Estate Team on behalf of Post
- Play active role in Network Estate Committee responding to Estates queries and concerns where appropriate and lead on the arrivals/departure process
- Identify Network estates improvements/ modernisations (residential and office) and prepare the business cases for funding approval.
- Collaborate with Community Liaison Officer and Facilities Management (FM) provider (as needed) to develop and implement a communications strategy for the Australia network that addresses communications to individual officers as well wider network and project communications
- Manage ring fenced maintenance budget for works not covered under the FM contract. Co-ordinate Technical Work Supervisor maintenance
- Respond to any audit and compliance assessment requests
- Liaison with the Residence on estates projects and procurement
- Update local leadership team on estates matters
**_ Health & Safety_**
- Lead on health and safety activities for the Australia Network. Engage with the policy owners and with FM provider to ensure standards are being met.
- Lead on sustainability plans at post to meet global targets.
- Act as Network health and safety co-ordinator. Ensure all SRO responsibilities are discharged in accordance with HSW assurance statements
**_ Corporate Services_**
- Providing CS support and services to all staff, including PAG staff;
- Participate in Crisis activities; and
- Any other tasks given by HCS and CSM.
Essential qualifications, skills and experience
- Relevant experience in administration, client facing experience, service delivery, and budget management.
- Attention to detail and ability to deliver highly accurate work.
- An effective communicator, both orally and in writing.
- Excellent interpersonal skills - ability to work closely with team leaders and help senior management drive accountability, deal with any difficult situations with tact and a high degree of confidentiality when required to achieve desired outcomes.
- Self-starter and proactive -possessed a high degree of working autonomously within the FCDO framework, using strong problem solving skills and displaying resilience.
Desirable qualifications, skills and experience
- Agile and discreet
- Flexible and diplomatic enough to deal with various different issues sensitively
- Required behaviours- Managing a Quality Service, Delivering at Pace, Leadership, Communicating and Influencing Application deadline Application deadline - day Application deadline - month Application deadline - year
- 9 July 2023
Grade
- Executive Officer (EO)
Type of Position
- Fixed Term, Full-time
Working hours per week
- 38
Duration of Post
- 9 months
Region
- Asia Pacific
Country/Territory
- Australia
Location (City)
- Canberra
Type of Post
- British High Commission
Number of vacancies
- 1
Salary Currency
- AUD
Salary
- AUD 80,507
Start Date Start Date - day Start Date - month Start Date - year
- 4 September 2023
Other benefits and conditions of employment
**This role is advertised as a Full-time, fixed-term role of 9 months to be based in Canberra.**
Salary is at AU$ 80,507 per annum (paid out monthly), plus 11% superannuation.
The Australia network offers a wide range of learning and development opportunities, including job-specific training as necessary and broader learning linked to the FCO Diplomatic Academy. There are opportunities to job-shadow other staff, and the successful applicant will be encouraged to take part in broader British High Commission activities. The British High Commission is committed to providing all staff with learning and development (L&D) opportunities and we will work with you to develop your own L&D plan.
**Working patterns**:
Full time employment (38 hrs), with occasional out of working hours events and travel.
Additional information
Applications must include **a current CV and kind
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