Field Service Representative

2 months ago

Welshpool, Australia Epiroc AB Full time

**CR Powered by Epiroc**, is a global supplier of industry-leading solutions to the mining sector. We engineer the most advanced physical and digital solutions for the world’s best miners to unlock productivity, enhance safety, and reduce maintenance requirements. Our leading products include designing and manufacturing ground-engaging tools (G.E.T), cast lip systems, dragline buckets and lock systems, conveyor accessories, and wear materials.

With over 40 years of innovation and a global presence, CR Powered by Epiroc is a trusted partner in the mining industry. Since joining the Epiroc family in 2023, as part of the attachments division, we are positioned for significant growth, leveraging the combined strengths of both companies to drive profitability and success.

**The Role**

CR Powered by Epiroc is now looking for an energetic and driven Field Services Representative to provide exceptional on-site sales, customer service and support to our customers across Western Australia.

In this role, you will build strong relationships with our clients, contribute to sales revenue, and manage new prospects through accurate pipeline forecasting. You’ll provide on-site technical support, collaborate with dealers, and gather competitor insights to improve our offerings. Additionally, you’ll oversee inventory management, implement product trials, and deliver customer-focused solutions. As an ethical ambassador for CR Powered by Epiroc, you will work collaboratively across the business to enhance client interactions and grow our market presence.

This is an exciting opportunity for a mechanically skilled professional to step into a dynamic role, balancing time between our Welshpool office in Perth and customer sites across WA, driving real impact on the ground.

**The successful applicant will have**:

- Mechanical degree or relevant trade qualification
- Mine site experience is an advantage but not essential
- Strong interpersonal skills with a positive, energetic approach, excellent problem-solving abilities, and a commitment to delivering exceptional customer service
- Proactive and innovative, with a talent for building strong on-site customer relationships
- Technical aptitude to quickly learn and become a product specialist
- Ability to manage a large territory with a willingness to travel frequently

**What CR Powered by Epiroc offer**:
At CR Powered by Epiroc, we value diversity and seek people with diverse backgrounds to join our team. We are committed to developing people and fostering an inclusive environment where individuals belong, feel their uniqueness is valued, and can reach their full potential.

We offer a global career path, exciting opportunities to work on new technologies that have a meaningful impact, and flexible work/life balance. We also offer birthday leave, equalized paid parental leave, four weeks of paid time off, customized well-being offerings, competitive remuneration reviews, and the opportunity to give back to our local communities.

Together, we've created an environment where everyone can thrive. Will you join us?

**United. Inspired. **Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support of their leaders.
We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.

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