Case Manager Esp

6 months ago

Sydney, Australia NSW Government -Department of Communities and Justice Full time

**Case Manager**

**Engagement Support Program**

**CVE Engagement and Support Unit**

**Location: Parramatta with flexible/hybrid options**

**Employment type - Temporary Full-Time up to 12 months x 2 roles**

**Salary - **$106,025 pa - $117,363 pa, plus employer's contribution to superannuation and annual leave loading**

**Your role**

This role provides case management support to Engagement and Support Program (ESP) participants. You’ll work closely with clients and their support networks, and multiple internal and external stakeholders to deliver service interventions - with the aim of disengagement from violent extremism. You will be responsible for the coordination of CVE interventions through a holistic approach to ensure service delivery is met. As a Case Manager you will be required to liaise with a variety of internal and external stakeholders to ensure service delivery is maintained.

The role will lead the case management and service co-ordination for high needs complex clients, including tasks relating to the administration, records and report preparation/reporting, administration and records management.

**What you’ll do**

As part of the CVE Engagement Support Unit, you will be required to:

- Utilise risk assessments, client information and work with client and stakeholders to understand risks and needs
- Develop a case plan with the client to address disengagement and develop pro-social factors
- Provide client representation and case planning with other government and non-government agencies to ensure appropriate services for the client to address needs. This includes, but not limited to the NDIS, mental health, learning and social development, employment etc.
- Prepare client updates, background and progress reports and letters for the courts.
- Present updates about your clients to the ESU multi-disciplinary team and report to a multi agency panel for feedback, advice and endorsement
- Work collegiately with our state and federal law enforcement partners.
- Formulate and deliver case plans, reports and updates within tight deadlines with competing priorities
- Be committed to ongoing learning and development in the understanding of violent extremism and best practice in disengagement.

The DCJ CVE Engagement and Support Unit is a specialised multi-disciplinary team within the NSW Department of Communities and Justice (DCJ) focussing on prevention and early intervention of violent extremist behaviour. The unit delivers three programs, Integration Support Program, Engagement and Support Program and the Step Together Helpline. ESU also contributes to national best practice in CVE interventions and works closely with both Commonwealth and NSW agencies.

The aim of the ESU is to reduce the risk of violent extremism by providing early intervention and support to address social, psychological or behavioural issues before they escalate to violent action. Our primary focus is on diversion in the first instance and disengagement.

The Engagement and Support Program (ESP) is a voluntary based program. We are seeking experienced case managers who are interested in working with clients who have been identified as vulnerable to or engaging in violent extremism. ESP works with both youth and adults, and due to an increase in program activity we are seeking additional case managers. Positions available include the ability of ongoing roles and/or secondments as part of your professional development.

**What we’re looking for**
- An experienced case manager who enjoys working in a multi-disciplinary team, with experience working with a variety of stakeholders such as education, health, non-government services and our partnerships with law enforcement.
- Experience in working with complex high needs and/or high risk clients and an understanding of support services
- A person with an open and curious approach to case management and use of evidence-based approaches. Is comfortable with sharing ideas, receptive and open to feedback and contributing to case management strategies and approaches.
- Experience in contributing to program development, best practice, policy and procedures
- A team member who is committed to develop an understanding of violent extremism vulnerabilities, risks, and pro-social/protective factors in the role of disengagement
- You must be an Australian Citizen, and able to acquire a National Security Clearance.
- This role will require a driver’s licence and willingness to travel within NSW regularly.

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department

  • Case Manager

    3 months ago

    Sydney, Australia Gallagher Full time

    Overview We are looking for experienced Case Managers to join our team in the Sydney or Parramatta Office. Our model at GB ensures an all-encompassing support structure, with dedicated workers compensation technical specialists, that allow our case managers to thrive in a supportive, dynamic and fun environment! A rewarding role, that will utilise your case...

  • Case Manager

    2 months ago

    Sydney, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager

    6 months ago

    Sydney, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Case Manager

    6 months ago

    Sydney, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of...

  • Case Manager

    3 months ago

    Sydney, Australia Gallagher Full time

    **Introduction**: Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting...

  • Case Manager

    3 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    6 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    6 months ago

    Sydney, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Case Manager

    3 months ago

    Sydney, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Case Manager

    1 month ago

    Sydney, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Case Manager

    6 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    1 month ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    6 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    6 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    4 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    2 months ago

    Sydney, Australia QBE Insurance Group Limited Full time

    Case Manager **Primary Details** Time Type: Full time Worker Type: Employee **Your new role** At QBE, our customers are at the heart of everything we do. As a Case Manager at QBE, You will assist injured workers with their injury management and return to work plans whilst maintaining relationships built on trust with all stakeholders involved. Our Case...

  • Case Manager

    6 months ago

    Sydney, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Case Manager

    3 months ago

    Sydney, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Associate: Real Estate

    3 months ago

    Sydney, Australia White & Case Full time

    **Associate: Real Estate** **The opportunity** - Are you ready to make your mark as part of the Real Estate Practice in our Sydney office?- As an Associate, you will join a growing team and have opportunities to work on high-profile matters that involve providing strategic advice on land tenure required to develop power and infrastructure projects, as well...

  • Case Manager

    1 week ago

    Sydney, Australia Commonwealth Superannuation Corporation (CSC) Full time

    Posted: 11/12/2024 Closing Date: 31/12/2024 **Job Type**: Contract Location: Sydney Job Category: Banking and Financial Services,Insurance & Superannuation **Your new role** As a professional and experienced Case Manager, you will use your expertise to support and guide vulnerable customers through a difficult time in their lives. You will be empowered...