Case Manager

2 weeks ago

Sydney, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

This is an exciting opportunity for someone with case management, allied health or rehabilitation experience to work with EML’s Specialised Insurance business, Trinity. We provide industry specific workers compensation insurance to catholic church institutions including hospitals, schools, aged-care facilities and parishes.

As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process. This may include determining the claim liability, managing treatment, processing payments, attending case conferences and implementing recovery and return to work outcomes. Your empathetic and supportive approach will help injured workers navigate the recovery journey with confidence.

If you are looking to transfer your clinical experience into a corporate role or expand your case management experience, then this role is for you

This will be a permanent, full time position based in the Sydney office, with flexibility to work from home for up to 3 days per week.

YOUR RESPONSIBILITIES
- You will be proactively managing mental health and physical claims, drawing on your exceptional customer service and decision-making skills to help make a positive impact on someone’s life every day
- Prepare and implement strategies regularly within timeframes to achieve the optimum outcome and minimisation of claim costs.
- Liaise with all internal and external stakeholders regularly to progress strategies and actions.
- Facilitate active participation of the injured worker and their employer in any return to work and recovery planning
- Proactively manage rehabilitation providers and approval of rehabilitation plans/wellness plans in accordance with guidelines.
- Undertake ongoing reviews in relation to entitlements and payments.

ABOUT YOU
- Experience in case management is highly desirable
- Experience in allied health, rehabilitation or disability support (such as case management) will be highly advantageous but not essential
- You will display a high level of empathy and resilience when supporting your injured workers through your customer centric approach
- You will be proactive, strategically focused and can think creatively when engaging with stakeholders such as workers, employers, providers and family
- You will have strong communication skills and can build rapport and confidence with your customers
- You will effectively listen and understand the needs of the customer and what is important to them to enable their recovery and return to work
- Passionate about our purpose of helping people get their lives back

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

  • Case Manager

    2 months ago

    Sydney, Australia Gallagher Full time

    Overview We are looking for experienced Case Managers to join our team in the Sydney or Parramatta Office. Our model at GB ensures an all-encompassing support structure, with dedicated workers compensation technical specialists, that allow our case managers to thrive in a supportive, dynamic and fun environment! A rewarding role, that will utilise your case...

  • Case Manager

    1 month ago

    Sydney, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia BaptistCare Full time

    About the RoleWe are seeking a skilled and compassionate Case Worker to join our Women's Services team at BaptistCare. As a Case Worker, you will provide high-quality support and clinical case work to clients within a trauma-informed care framework.Key ResponsibilitiesProvide case management and support services to women, children, and young people who have...

  • Case Manager

    5 months ago

    Sydney, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Case Manager

    5 months ago

    Sydney, Australia Prestige Inhome Care Full time

    Know that your work makes a difference in people's lives - Join a growing business with an excellent reputation in the community - Never work on your birthday - enjoy a paid day off! **Join our Extraordinary Team as a Home Care Package Case Manager!** **About Us**: Prestige Inhome Care is a leading provider of exceptional in-home care services. Our mission...

  • Case Manager

    5 months ago

    Sydney, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of...

  • Case Manager

    2 months ago

    Sydney, Australia Gallagher Full time

    **Introduction**: Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting...

  • Case Manager

    3 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    5 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    6 months ago

    Sydney, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Project Lawyer: Complex Infrastructure Opportunities

    7 days ago

    Sydney, New South Wales, Australia White & Case Full time

    Senior Associate RoleWe are seeking a highly skilled Senior Associate to join our Project Delivery practice in Sydney. As a key member of our team, you will be responsible for providing expert advice on major projects and infrastructure, particularly in the transport, power, and renewables sector.About White & CaseWhite & Case is an elite global law firm...

  • Case Manager

    3 months ago

    Sydney, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Case Manager

    5 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    1 week ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia Benevolent Society Full time

    About the RoleWe are seeking an experienced and passionate Case Manager to join our Child and Family Services team at The Benevolent Society. As a Case Manager, you will play a vital role in providing intensive family support within the Child Protection system to strengthen families and decrease any risks to children.Your primary responsibilities will...

  • Case Manager

    6 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    6 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    1 month ago

    Sydney, New South Wales, Australia Toll Transport Pty Ltd Full time

    About Toll Transport Pty LtdWe are a leading logistics company that provides sophisticated supply chain solutions to our customers. Our team of experts is dedicated to delivering exceptional service and support.Job SummaryWe are seeking an experienced Case Manager to join our Government & Defence Division based in Parramatta, NSW. The successful candidate...

  • Case Manager

    3 months ago

    Sydney, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...

  • Case Manager

    3 weeks ago

    Sydney, Australia QBE Insurance Group Limited Full time

    Case Manager **Primary Details** Time Type: Full time Worker Type: Employee **Your new role** At QBE, our customers are at the heart of everything we do. As a Case Manager at QBE, You will assist injured workers with their injury management and return to work plans whilst maintaining relationships built on trust with all stakeholders involved. Our Case...