Case Manager
2 months ago
Overview
We are looking for experienced Case Managers to join our team in the Sydney or Parramatta Office. Our model at GB ensures an all-encompassing support structure, with dedicated workers compensation technical specialists, that allow our case managers to thrive in a supportive, dynamic and fun environment A rewarding role, that will utilise your case management expertise, to support injured workers and facilitating a tailored recovery journey. Our aim is to genuinely assist injured workers in their recovery journey and return to work with empathy, care and compassion. How you'll make an impact What you’ll be doing: Advising and providing case management support across a range of rehabilitation cases at various stages of their return to work journey; Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers in order to achieve the best possible outcomes for all parties; Contributing to excellent return to work outcomes and lead the end-to-end claims management life cycle; Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs. About you About you: You’ll have previous experience in case management within a Workers Compensation or insurer setting. Exceptional time management and organisational skills; A customer focused approach with the ability to build trust and rapport. Highly developed communication skills, with the ability to engage at all levels of organisation; A strategic mindset and approach to work; A strong sense of team and collaboration with the ability to coach and mentor others. What can we offer you? A manageable caseload of 50-65 cases. Hybrid working, flexible hours and a 9-day fortnight are all options available to our employees along with reward and recognition events. A collaborative working environment demonstrating a friendly, flexible and supportive culture which is built around great team support and rewarding opportunities; Opportunities for ongoing education and development with a structured career development pathway. Centralisation of several Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service delivery.-
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