Head of Operations

3 weeks ago

Gepps Cross, Australia Ventia Pty Limited Full time

Head of Operations

**Date**:15 May 2024**Location**:Adelaide, SA, AU, 5094**Company**:Ventia**The Role**:
Working as part of the Senior Management Team, we are seeking an experienced Head of Operations to ensure the contract operates in accordance with core legislation, pivotal to operating a compliant business. This role is a critical member of the Senior Management Team, providing advice and guidance to the Contract Director & other SMT members. This position will see you in a full-time position based at Cavan within the SAPMICM contract (South Australian Prisoner Movement and In-Court management Contract).**Responsibilities include but are not limited to**:

- Support the Senior Management Team, deputising for the Contract Director, delivering the courts operational solution across the SAPMICM contract
- Deliver oversight and maintain Standard Operating Procedures (SOPs)
- Training & Development of staff and drive resilience within the structure of the senior and middle management team;
- Promote community engagement across the SAPMICM contract with respective bodies and organisations throughout South Australia;
- Remain well informed regarding best practice trends in service provision and innovative support practices that align with the key principles of Correctional Services;
- Be the focal point for liaison with the department of Correctional Services, CAA, DHS and South Australian Police.
- Assess client needs in complex situations, investigate the range of options available to clients and determine and deliver the most appropriate response within guidelines;
- Where required prepare and analyse monthly, yearly and essential contract management reports;

**Skills and Experience**:

- Relevant qualifications in a discipline in relation to business services functions, or equivalent level of expertise gained from a combination of experience, training or professional accreditation;
- Proven experience operating in a commercial and strategic role;
- Demonstrated management experience in an operational environment;
- Excellent written and verbal communication skills, a collaborative management style and the ability to forge highly productive internal and external working relationships;
- Personable and professional, with a strong capability to remain objective, unbiased and balanced in challenging environments;
- Exceptional numerical and financial acumen, with the ability to interpret and advise non-finance personnel to achieve performance within budget;

**About Ventia**:
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.**Diversity**:
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.**Apply**:
- Position Reference Number: 158264

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