Customer Service Representative

2 months ago


Perth, Australia Commonwealth Bank of Australia Full time

Customer Service Representative - Joondalup (Full Time)

**We are looking for a Customer Service Representative to join our Joondalup Branch on a full time basis**

**Monday - Friday 8.30am - 4.51pm**

**Do work that matters**

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.

**See yourself in our team**

As a Customer Service Representative in our Joondalup Branch you'll be:

- Responding to customers transactional banking needs, delivering a seamless customer experience
- Processing transactions including deposits, withdrawals, bank cheques, transfers & CommFX
- Completing financial health checks to assess customers' needs, identify any changes or needs for specific products or services
- Assisting with Cash/ATM procedures
- Educating and demonstrating of our in-branch technology and digital banking options for customers
- Adhering to the Bank's processes and procedures, including accurately reconciling transactions, reviewing customers' financial positions & championing our strong risk culture

**We're interested in hearing from people who have**:

- A genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position
- A genuine interest in improving the financial wellbeing and lives of our customers
- The ability to ask the right questions, respond to customers' needs and refer them to the relevant team members in order to better serve their needs
- Excellent communication skills & willingness to contribute to a collaborative culture
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions

**With us, you'll help customers make the right financial decisions and achieve their dreams.**

At Commbank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way. Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 07/11/2024

Job ID REQ222382



  • Perth, Australia Opteon Full time

    About us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...


  • Perth, Western Australia Aviva Full time

    We are seeking a talented Customer Service Representative to join our Insurance Customer Service Team at Aviva. This is an exciting opportunity for individuals who thrive in fast-paced environments and possess excellent customer service skills.As a Customer Service Representative, you will be responsible for providing telephone support to our customers,...


  • Perth, Western Australia Cotton Traders Full time

    We are seeking enthusiastic Customer Service Representatives to join our team in Perth. Our store will be located on the High Street, in the city centre.Cotton Traders is a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. We have an ambitious 5-year plan to grow the business across all touch points.The...


  • Perth, Australia Kinatico Full time

    **Join Us in Powering Better, Safer Workplaces!** **Multiple Casual - Customer Service Representative - KINATICO** Are you ready to be Kin-a-t-i-can? Join a global leader in Reg-Tech as a Customer Service Representative. If you're passionate about customer service and have an eye for detail, we want to hear from you! **DELIVERING THE GOOD, STRIVING FOR...


  • Perth, Western Australia Velocity Truck Centres Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Velocity Truck Centres.Your primary focus will be to deliver an exceptional customer experience by providing timely and effective support for our clients.


  • Perth, Western Australia Rentokil Initial Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking an experienced Customer Service Representative to join our Hygiene team in Perth on a permanent full-time basis.This role involves utilizing previous customer service experience to build customer relationships, liaise with customers, and make outgoing calls to organize new jobs and build...


  • Perth, Western Australia TSA Group Full time

    Customer Service RoleAs a Customer Service Officer with TSA Group, you will represent our organization in a dedicated team, providing top-notch support to our clients. This role involves using self-service portals to assist customers in finding the information they need, building connections with them, and making every interaction a positive experience.Key...


  • Perth, Western Australia British Heart Foundation Full time

    We are seeking a highly motivated Customer Service Representative to join our team in Perth. This is a part-time role working 12 hours a week in one of our busy furniture stores.


  • Perth, Australia Inject Full time

    Competitive base salary + Bonus Structure! - Full-time role regular Monday-Friday, hours Malaga branch. - Leaders in the Stone industry, training and support provided. **About CDK Stone** For 40 years, CDK Stone has been the one to beat when it comes to sourcing and providing the finest tools and equipment range on the market. Through our exclusive...


  • Perth, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a **Customer Service Representative** Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on Permanent and 12 -...


  • Perth, Australia Commonwealth Bank Full time

    **We are looking for a Customer Service Representative to join our Morley Branch on a part time basis (31 hours a week)** **Monday - Friday 9.15 am to 4.15 pm working a 31 hour roster. **Do work **that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and...


  • Perth Airport, Australia Smarte Carte Australia Pty Ltd Full time

    We are Australia's leading supplier and manager of Airport Baggage Storage Services and Electronic Locker solutions. An opportunity has become available at our Perth Airport Location to employ a **Customer Service Representative**. The purpose of a **Customer Service Representative** is to assist customers with our **baggage wrapping, luggage storage** and...


  • Perth, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a Customer Service Representative. Join the largest insurance group in Australia and New Zealand. For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three...


  • Perth, Australia Hertz Australia Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Perth, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100 listed company we...


  • Perth, Australia Commonwealth Bank of Australia Full time

    Customer Service Representative - Casual role that is flexible to fit around your schedule AND provides career progression and development - Hybrid working that is perfect for balancing commitments makes us a diverse and inclusive team - Together we create brilliant customer experiences **Do Work that Matters** As a Customer Service Representative...


  • Perth, Australia Hertz Australia Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...


  • Perth, Australia TLH Recruitment Full time

    Amazing workplace culture - $65,000 plus super - Monday to Friday! **Key Benefits** - **Perth WA**: - **$65,000 plus super**: - **Full Time Employment**: - **Amazing work culture**: - **Friendly team**: - **Fulltime!**: - **Room for growth** TLH Recruitment is proudly representing an International Retail brand based in Perth WA, seeking an...


  • Perth, Australia 11 Recruitment Full time

    Global company operating across 150 countries - Knowledgeable and experienced team - Full-time position in West Perth This global team has over 35,000 years of experience across more than 3000 employees and technical experts. Utilising this knowledge, they differentiate themselves from their competitors, by working with their clients to provide unique...


  • Perth, Western Australia Looksmart Alterations Full time

    LookSmart Alterations, Australia and New Zealand's largest clothing alterations franchise, is seeking a highly motivated customer-focused individual to fill our Customer Service / Front of House position in Innaloo, WA.We are looking for someone with excellent communication skills, who can thrive in a busy environment and provide exceptional customer...