Service Account Manager

6 months ago

Salisbury, Australia ALSCO PTY LIMITED Full time

**The Company**:
27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.

**Why You Should Join Us**:

- Competitive salary package
- Permanent full time role, job security working for a market leading company. COVID Proof and essential services during COVID time
- Immerse career progression opportunity within the organisation
- Great team culture and supporting manager
- You will be provided with company phone, laptop and car
- Salisbury, 4107

**About the Role**:
Working with our well-established Service Team, you will be responsible for building effective business relationships through brickwalling to the Service Excellence standards as well as resolving all service related matters with new and existing customers. You will also be responsible for the Service Team’s performance including improvement over the previous year relating to customer retention. The overall role is to organise an effective and committed service-oriented distribution department. Our customers vary from Hotels, Restaurants, Shops, Schools, Hospitals, Aged Care facilities, and more.

**In this role you will be**:

- Performing key account visits and actively maintaining good client relationships
- Resolving customer service problems and complaints
- Supporting the sales team with on-boarding new customers
- Reporting, and maintaining accurate records, as per branch guidelines
- Working closely with the Service Delivery team members to ensure service levels are being maintained to the right quality standard

You will be provided with a car to enable you to complete regular customer visits. You will enjoy interacting with other people regularly and pride yourself on representing Alsco with customers and the community.

**Key skills and experience required**:

- 1+ year key account management or customer service experiences required
- A valid driving licence
- Excellent communication and interpersonal skills

Your excellent time management, written and verbal communication skills will assist you in achieving your weekly KPIs and our ambitious growth targets. Previous account management experience is essential.

**As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves drug and alcohol testing. Proof of Your Right to Live and Work in Australia must be presented at interview stage.**

Alsco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.

**Agencies please note**:
**The Company**:
27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.

**Why You Should Join Us**:

- Competitive salary package
- Permanent full time role, job security working for a market leading company. COVID Proof and essential services during COVID time
- Immerse career progression opportunity within the organisation
- Great team culture and supporting manager
- You will be provided with company phone, laptop and car

**About the Role**:
Working with our well-established Service Team, you will be responsible for building and maintaining strong relationships with our key customers to ensure they are receiving a service that meets their needs and that Alsco is achieving its growth targets. Our customers vary from Hotels, Restaurants, Shops, Schools, Hospitals, Aged Care facilities, and more.

**In this role you will be**:

- Performing key account visits and actively maintaining good client relationships
- Resolving customer service problems and complaints
- Supporting the sales team with on-boarding new customers
- Reporting, and maintaining accurate records, as per branch guidelines
- Working closely with the Service Delivery team members to ensure service levels are being maintained to the right quality stand

  • MSP Account Manager

    3 months ago

    Salisbury, Australia Computer Alliance Full time

    MSP Account Manager Computer Alliance Full Time  |  Salisbury, QLD ← Back Job Description Join Alliance Business Technologies, a...

  • Clinical Services Manager

    4 months ago

    Salisbury, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 877902 **Location**: 5108 - SALISBURY **Job status**: Ongoing **Eligibility**: Open to Everyone - **Northern Adelaide Local Health Network - Child Protection Service - Salisbury**: - **Salary**: $114,314 - $124,449 p.a. - AHP4 - Permanent Full-Time** **About Us**: The Northern Adelaide Local Health Network (NALHN) provides...

  • Accounts and Administration Clerk

    6 months ago

    Salisbury, Australia Bolts & Industrial Supplies Full time

    **ACCOUNTS AND ADMINISTRATION CLERK** **Who Are We?** Bolts & Industrial Supplies is an Australian owned and operated family business, and for over 45 years has been a strong nationwide supplier of hardware, engineering and industrial products. Our work ethic is simple - to provide our customers with exceptional service and technical support, prompt...

  • Digital Services Business Development Manager

    4 weeks ago

    Salisbury, Australia Computer Alliance Full time

    OverviewComputer Alliance is a top Queensland-based Managed Service provider (MSP) with clients across Australia. Our goal is to help our customers achieve digital transformation by delivering high-quality IT solutions that drive business success.Salary and PackageThe estimated annual salary for this position is $80,000 - $120,000 AUD, depending on...

  • Junior Accounts and Administration Clerk

    7 months ago

    Salisbury, Australia Bolts & Industrial Supplies Full time

    **JUNIOR ACCOUNTS AND ADMINISTRATION CLERK** **Who Are We?** Bolts & Industrial Supplies is an Australian owned and operated family business, and for over 45 years has been a strong nationwide supplier of hardware, engineering and industrial products. Our work ethic is simple - to provide our customers with exceptional service and technical support,...

  • Data Entry Customer Service

    7 months ago

    Salisbury, Australia ALSCO PTY LIMITED Full time

    **The Company**: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector,...

  • Customer Service Representative

    1 day ago

    Salisbury, Australia MITrade Pty Ltd Full time

    MI Trade We currently has exciting positions available for experienced Customer service assistants to join our growing and amazing team. You will become a key component assisting customers / investors to provide quality and professional service and advise clients and customers and manage clients portfolio. MI-TRADE CULTURE It’s an exciting time to become...

  • Service Manager

    7 months ago

    Salisbury, Australia Carrier Full time

    **Country**: Australia **Location**: LOC7028 : 41-53 Pentex Street, Salisbury QLD 4107, Australia Service Manager Brisbane!!! **Carrier is An Equal **Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...

  • Customer Service Representative

    4 months ago

    Salisbury, Australia Garboro Foods Full time

    We are looking for a dedicated customer service consultant to join our office at Salisbury. Responsibilities include, but are not limited to: - Inbound customer order taking - Communicating directly with customers - Entry of customer orders and related documentation into our company system in a timely and accurate manner - Outbound calling from time to...

  • Service Manager Qld

    7 months ago

    Salisbury, Australia Chubb Fire & Security Pty Ltd Full time

    Chubb Electronic Security is looking for a dynamic leader with experience managing or leading service technicians in the field. This role is for you if you possess the technical knowledge and thrive in a customer-centric environment. **About us** A leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a...

  • Customer Service Representative

    1 day ago

    Salisbury, Australia Astrum Recruitment Full time

    **About The Company** Our client is a global leader in the Fire & Security solutions helping protect people, property and assets using world-class brands. We have 3 opportunities to start based in South of Brisbane. **About The Role** Our client is looking to add to their team and require **2 x Customer Service Specialists**. The role is a mixture of...

  • Customer Service Administrator

    6 months ago

    Salisbury, Australia O'Brien Glass Industries Limited Full time

    **Due to continued growth, our **Adelaide **Glazing Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Administrator to deliver first class service to our new and existing customers.** **About us**: At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours...

  • Customer Service Administrator

    4 months ago

    Salisbury, Australia O'Brien Glass Industries Limited Full time

    **Our **Adelaide **Glazing Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Administrator to deliver first class service to our new and existing customers.** **About us**: At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week,...

  • Case Manager

    1 day ago

    Salisbury, Australia Centacare Full time

    **Early intervention service focused on strengthening parenting capacity to** **improve family functioning and child safety with children under 18 years of age based at Salisbury.** **The Role** The Case Manager is responsible for working in partnership with families and other professionals in a multidisciplinary team. They provide collaborative...

  • Warehouse Manager

    2 months ago

    Salisbury, Australia Leader Computers Full time

    WAREHOUSE MANAGER Job type - Full time/Permanent At Leader, we are proudly Australian owned and operated, with over 200+ employees nationally, we have a great opportunity for a positive and motivated Leader to oversee our QLD Warehouse. Our strong and growing warehouse is seeking a dynamic leader that aligns to our company Core Values, to take the reins....

  • Warehouse Manager

    7 months ago

    Salisbury, Australia Leader Computers Full time

    WAREHOUSE MANAGER Job type - Full time/Permanent At Leader, we are proudly Australian owned and operated, with over 200+ employees nationally, we have a great opportunity for a positive and motivated Leader to oversee our QLD Warehouse. Our strong and growing warehouse is seeking a dynamic leader that aligns to our company Core Values, to take the reins....

  • Service Planner

    7 months ago

    Salisbury, Australia Carrier Full time

    **Country**: Australia **Location**: LOC7028 : 41-53 Pentex Street, Salisbury QLD 4107, Australia **Role**: Service Planner **Location**: Brisbane **Full/ Part-time**: Full time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people...

  • Service Planner

    7 months ago

    Salisbury, Australia Carrier Full time

    **Country**: Australia **Location**: LOC7028 : 41-53 Pentex Street, Salisbury QLD 4107, Australia **Build a career with confidence!** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in...

  • National Technical Training Manager

    6 months ago

    Salisbury, Australia Carrier Full time

    **Country**: Australia **Location**: LOC7028 : 41-53 Pentex Street, Salisbury QLD 4107, Australia **Build a career with confidence!** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in...

  • Green Space Manager

    1 month ago

    Salisbury, Australia Green by Nature Full time

    About the RoleWe are seeking a highly skilled and motivated Green Space Manager to join our team at Green by Nature. This full-time position offers 38 hours per week, an estimated annual salary of $70,000 - $80,000, and superannuation benefits.As a Green Space Manager, you will have the opportunity to lead a skilled team, ensuring our client's standards of...