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Client Services Administrator

1 month ago

Port Melbourne, Australia Royal Eagle Security Services Full time

**About the role**

**Benefits, Culture**
- Energetic and 'can do' culture
- One RDO (rostered Day Off) per Month in addition to the standard annual leave
- Competitive remuneration package
- Close proximity to public transport and freeway access
- Newly renovated office
- Free on-street parking
- Hours are Monday to Friday, 8:30am to 5:00pm

**Skills and Experience**

To succeed in this role, you will have the following skills and experience:

- Lateral thinking, multitasker;
- Computer literacy, including Word and Excel;
- Good verbal and written communication skills;
- Professional and confident phone manner;
- Flexible, reliable and proactive; and
- Attention to detail.

**Duties and Responsibilities**

The main duties include, but are not limited to, the following:

- Receive and raise service jobs
- Review and approve service job reports
- Update customers on the progress of the service job
- Complete and invoice service jobs
- Get and compare prices from supplier for parts required on service jobs and order as required
- Data Entry

**Career Progression**

Some experience in service administration would be well regarded, however we are willing to train a person with the qualities that we are seeking. We are looking for somebody who can bring a strong work ethic, enthusiasm and initiative to the role.

To ensure your career progression, RESS offer
- Friendly working environment with accessible management
- Strong support from management to develop your skillset and career pathways
- Attractive remuneration packages inline with your ongoing development
- Opportunities to work within other departments and progress to a roles such as Business Account Manager, Team Leader, Project Coordinator
- Work with you to develop an individual Professional Development Plan, including, where suitable, Nationally Recognised Training and Manufacturer technical training to support your knowledge in the industry
- Royal Eagle (RESS) pride ourselves in our industry acknowledged achievements, including_
- OH&S, Quality and Environmental Certified Systems
- Recipient of the ASIAL Gender Diversity Award
- Highly Recognised for works completed in Critical Infrastructure - Multi Major Infrastructure

**Job Types**: Full-time, Permanent

Pay: $60,000.00 - $80,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Authorisation:

- Australia (required)

Work Location: In person

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