National Operations Manager

4 weeks ago

South Yarra, Australia Schnitz Full time

**Job no**: T7P8F

**Category**: Support Office, National Operations Manager

When your main ingredient is love - for what you do, and who you do it for - it stops being a job and becomes a full-blown obsession.

From our restaurants, to our food, to every member of the extended Schnitz family - it’s all the little details that come together and make our quirky, passionate family business thrive.

And with 70 restaurants across the country, it’s clear that we’re onto something special.

We are looking for a National Operations Manager to join our team, reporting to our General Manager - Operations. You will be a commercially focused leader, responsible for driving the financial and operational performance of our restaurants, nationwide.

The Role Recipe:

- Develops, leads and inspires a team of multi-site Business Development Managers to drive business performance across the network.
- Embeds an uncompromising commitment to operations excellence and delivering a consistently high-quality guest experience across all channels.
- Ensures operational systems, policies, and procedures are successfully implemented and embedded.
- Ensures promotions and product innovation initiatives are executed to a high standard.
- Builds and maintains constructive Franchise Partner relationships.
- Oversees the implementations of quality checks and audits to identify areas of improvement and implement corrective action plans.
- Works closely with the franchise development team to support new restaurant openings and ensure smooth transitions into the existing network.
- Analyse sales data, customer feedback, and other operational metrics to make informed decisions about priorities and future strategies.

Key Ingredients:

- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- 8+ years of experience in multi-unit operations management, with at least 5 years in the hospitality industry.
- Proven success in leading and motivating teams, managing budgets, and driving sales growth.
- Strong understanding of restaurant operations, P&L management, and food service regulations.
- Excellent interpersonal, communication, and presentation skills
- Ability to work flexible hours and travel domestically as needed

This is your opportunity to work with a fast growing, nationally recognised brand. To apply, please submit a Resume and Cover Letter.

**Salary**:
130k base plus super and allowances
- Published on 08 Feb 2023, 5:46 PM

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