Internal Communications Manager

8 months ago


Sydney, Australia Westpac Full time

**Exciting Opportunity in Insights & Analytics (I&A)**
- **Why Join Us?**
- Lead the development and implementation of engagement strategies to foster partnerships within I&A, CBMO, and other business units.
- Utilize data and analytics to strategically position the I&A team within the organization.
- Drive brand strategy development for NPS, a key component of I&A, to enhance employee awareness and engagement.

**The Team**

Join a dynamic team dedicated to driving strategic insights and analytics initiatives to enhance customer experience and business performance.

**The Role**

As the Manager of I&A Strategy and Communications, you will:

- Develop and drive an engagement strategy to create strong partnerships between I&A, CBMO, and other business units.
- Leverage data and analytics to inform strategic positioning of the I&A team within the organization.
- Articulate the intent and outcomes of I&A work through an employee and customer lens.
- Drive the development of the brand strategy for NPS, ensuring employee awareness and consistent understanding.
- Interface with corporate affairs and other key divisions to drive internal communication activities and alignment.
- Support the Head of I&A in developing communication within the organization, including monthly NPS updates in CEO comms.
- Ensure timely communication of NPS insights and updates on all digital and EDM assets on a monthly basis.
- Work with I&A leads to support the rollout of programs across the organization.
- Align I&A comms and program rollouts with broader brand and marketing plans.
- Align comms plan and updates against annual strategies.
- Understand internal communications plans and channels.

**Success Metrics**
- Monitor NPS score and OHI scorecard for I&A to measure performance and effectiveness.
- Track NPS employee engagement metrics, such as attendance at town halls and playbacks.
- Measure awareness of I&A capabilities and deliverables within the organization.

**Experience Required**
- Experience in developing and driving engagement strategies within a large organization.
- Strong background in leveraging data and analytics to inform strategic positioning.
- Demonstrated ability to articulate complex concepts through effective communication.
- Experience in brand strategy development and internal communications.
- Proven track record of driving alignment with broader organizational goals and roadmaps.
- Excellent project management and planning skills.
- Familiarity with marketing calendars and corporate communications.

**How do I Apply?**

Start here. Just click or select the APPLY button.

**Do you need reasonable adjustments during the recruitment process?



  • Sydney, New South Wales, Australia Marketing - Corporate Communications & PR Full time

    About DomainWe're a leading provider of property services, dedicated to connecting the steps throughout the property journey and creating a better experience for people. Our business is built around our data-driven property marketplace.Job SummaryAs an Internal Communications Coordinator in our Marketing - Corporate Communications & PR team, you'll play a...


  • Sydney, New South Wales, Australia Marketing - Corporate Communications & PR Full time

    About the RoleAs a Content Strategist for Internal Communications, you will play a key role in helping Domain's employees stay connected to our culture, strategy, and goals.You will be part of our Marketing - Corporate Communications & PR team, where you will craft exciting content, manage events, and help shape programs that make our workplace even...


  • Sydney, Australia Teachers Health Fund Full time

    **Communications Manager -12 Month Fixed Term Contract** In this role, you’ll proactively partner with the business to source and shape timely and effective content to inform and inspire our employees across Australia. Thriving in a fast-paced environment, and passionate about the role of communications in the employee experience, this role is a blend of...


  • Sydney, Australia Australian Bureau of Meteorology Full time

    Executive Level 2 Upper, Ongoing - $143,397 - $153,089 + 15.4% super - Brisbane 4000, Melbourne 2008, Canberra 2600, Sydney 2000 As the Manager, Internal Communications, you will set the strategic direction of internal communications across the Bureau to drive employee engagement and connection with the Bureau's strategy. This includes setting the tone,...


  • Sydney, Australia SafetyCulture Full time

    **Internal Communications Manager**: - Sydney- Marketing - Brand & Comms /- Full-time Permanent /- Hybrid- SafetyCulture is a global technology company helping frontline teams find better ways of working. Our market-leading workplace operations platform gives teams the knowledge, tools, and confidence they need to meet higher standards, work safely, and...


  • Sydney, Australia AMP Limited Full time

    **Internal Communications Manager** **Great Opportunity for someone looking to work 3 days per week If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big...


  • Sydney, Australia Westpac Banking Corporation Full time

    Internal Communications Manager **Exciting Opportunity in Insights & Analytics (I&A)** - **Why Join Us?** - Lead the development and implementation of engagement strategies to foster partnerships within I&A, CBMO, and other business units. - Utilize data and analytics to strategically position the I&A team within the organization. - Drive brand strategy...


  • Sydney, Australia SafetyCulture Full time

    SafetyCulture is a global technology company helping frontline teams find better ways of working. Our market-leading workplace operations platform gives teams the knowledge, tools, and confidence they need to meet higher standards, work safely, and improve every day.SafetyCulture is among the fastest-growing tech companies in the world. Our bold ambition is...


  • Sydney, Australia Nuix Full time

    Description The Internal Comms Manager is a key storyteller within the business, amplifying the best of the business to all internal stakeholders. This role works closely with Marketing to ensure that the key messages are aligned between internal and external communications. Also working in partnership with People and Culture to ensure that the desired...


  • Sydney, Australia Canva Full time

    Join the team redefining how the world experiences design. Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship campus...


  • Sydney, New South Wales, Australia Riedel Communications Full time

    **About RIEDEL Communications**At RIEDEL Communications, we are the leading provider of live production tools in the media, sports, and entertainment sectors. Our company is divided into three business units: Product Division, Managed Technology & Riedel Networks.Our Managed Technology division specializes in renting out audio, video, IT, and communication...


  • Sydney, Australia Standards Australia Full time

    21st June, 2024 Who are we? Standards Australia (SA) is the peak standards development organisation in Australia, and we are now 101 years old! We are going through a massive transformational growth stage. In the last few years we’ve doubled in size and now have over 300 employees contributing to Australia’s future and our mission of empowering...


  • Sydney, Australia Serco Full time

    **Work options**: Hybrid **Serco is a place where you can grow** Join our passionate Strategy and Growth team at Serco and help shape impactful internal communications that make a difference. Be part of a diverse, fast-paced, and supportive environment where your skills in strategy, execution, and storytelling can truly shine. Enjoy benefits that help you...


  • Sydney, Australia Marketing - Corporate Communications & PR Full time

    Who We AreWe’re working to shine a light on all things property. Our business is built around connecting the steps throughout the property journey to create a better experience for people. We call it the property marketplace, and it’s driven by our data. As we change the way people engage with property, we need diverse thinkers to help us. So even if you...


  • Sydney, Australia Marketing - Corporate Communications & PR Full time

    Who We AreWe’re working to shine a light on all things property. Our business is built around connecting the steps throughout the property journey to create a better experience for people. We call it the property marketplace, and it’s driven by our data. As we change the way people engage with property, we need diverse thinkers to help us. So even if you...


  • Sydney, Australia Dexus Full time

    Dexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $57.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create...


  • Sydney, New South Wales, Australia Real Time Full time

    About the RoleWe are seeking an experienced Internal Communications Specialist to lead our internal communications program and support integrated communications initiatives.This role offers the opportunity to work with a variety of stakeholders, develop engaging narratives, and craft compelling messaging for employees.Lead and manage the internal...


  • Sydney, Australia Tyro Full time

    Why work for Tyro We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture. Tyros are a highly collaborative mix of people. You will work closely with our awesome teams...


  • Sydney, Australia eHealth NSW Full time

    **Employment Type**:Permanent Full-Time **Position Classification**:Health Manager Level 2 **Remuneration**:$106,142 - $125,241pa + 11% super **Hours Per Week**:38 **Location**:Flexible work arrangement with a mix of working from home and from our office in Chatswood **Join the team driving the digital transformation of Australia’s largest public health...


  • Sydney, New South Wales, Australia Marketing - Corporate Communications & PR Full time

    Unlock Your Potential as a Digital Communications StrategistWe're on a mission to revolutionize the property market, and we need talented individuals like you to help us achieve our goals.About the RoleThis is a 12-month contract position where you'll play a vital role in shaping Domain's internal communications. As a Digital Communications Strategist,...