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Partnership Operations Analyst

4 months ago

Melbourne, Australia Homage Care Full time

**What you will be doing**

The main responsibility of the Sales Operations Analyst is to bridge the gap between our Business Development and Internal Operations teams. You will be collaborating with the two teams to ensure successful delivery of our solutions to new and existing customers according to their unique needs and objectives.

**You will..**
- Collaborate with end to end internal operations and delivery teams to define operating procedures and workflows in-line with the Sales targets and pipeline;
- Own Supply and Fulfilment planning based on potential new accounts;
- Set and agree SLA and fulfilment targets with Business Development teams and new partners to ensure smooth activation of new relationships;
- Manage activation pipeline and timelines and consider any bespoke custom workflows for potential large accounts;
- Assist in the negotiation of contracts and closing agreements to maximise profits whilst managing SLA setting and delivery;
- Be an indirect influencer of partner relationships with the aim to assist the team to grow market share;
- Drive solution development in conjunction with the Business Development team that will optimise existing clients and/or identify areas of improvement to meet sales quotas;
- Oversee solution development in order to detect internal process duplication and opportunities to influence workflows to drive better efficiencies;
**Skills you will need**
- Bachelor's degree in Business Administration, Sales or related field and relevant experience in sales/business development.
- Ability to present, influence and build rapport with key stakeholders of all levels.
- Ability to deliver client-focused solutions.
- Knowledgeable with software tools such as Salesforce & Hubspot with the ability to navigate through G-Suite tools and software.
- Ability to examine and identify various data points, translating it into clear and sizable operational plans.
- Understanding of the Healthcare industry; Particularly NDIS and HCP markets is a plus.
- Previous experience working in a start-up high growth environment is desirable.

**Benefits...**
- Hybrid Work - Working from both home and our wonderful office located in the heart of the CBD
- ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
- Annual Salary Reviews
- Regular social events - Weekly, Monthly, Quarterly & Yearly.
- Employee of the month rewards
- Birthday celebrations
- EAP - Employee Assistance Program

**Who are we?**

Homage is a tech start-up business that operates within the Healthcare Industry. We are changing the way people access and receive home-care.

**What does this mean?**

Through our technology platform we bridge the gap between care professionals and care recipients, enabling care, wellness and recovery wherever you are.

**How do we do it?**

Our platform has an advanced algorithm that matches the best suited care professionals to our home care patients, based on the needs and wants of our patients.

We work vigorously to deliver personalised, value-based care.

**What's next?**

We offer you the opportunity to be part of our success story

Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation which truly makes a difference in the lives of many.