Customer Service

5 months ago


Greater Adelaide SA, Australia SMAART Recruitment Full time

ASO3 $42- $45 per hour + superannuation
- CBD Location
- Long Term contract with opportunity for perm

Do you have call centre or customer service experience? SMAART Recruitment are recruiting multiple Customer Service Officers within a prominent state government department

On offer is a long-term contract (6-9 months) with Full-Time hours. This role offers a great opportunity to move into a permanent position.

This customer service role will see you liaising with customers through inbound and outbound calls to provide support and assistance.
- Pay Rate ASO3 $42- $45 per hour + superannuation
- Full time hours Monday - Friday
- Adelaide CBD Location
- Long-term contract (6-9 months)

**The Role**:
This is an internal Customer Service role where you will be Responsible for both inbound and outbound phone enquiries from staff all across South Australia (remote and metropolitan staff). You will act as the heartbeat of the organisation.
- You will be the first point of contact for customers calling for assistance and advice on their employment. Leave requests, contract renewal and updates, and pay queries. Calls will range from general enquiries to those that can be more specialised.

**About you**:

- Strong contact centre and/or customer service experience
- Excellent written and verbal communication skills
- Excellent punctuality and attendance
- Able to remain calm and professional
- Uplifting attitude and drive for excellence

If you are ready to join an established and well-respected government agency, we invite you to apply, or if you’d like to have a confidential chat, please call **Lauren** from SMAART Recruitment on **08 8232 6008



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