Position Description

7 days ago

Kangaroo Flat, Australia Bendigo Community Health Services Full time

In partnership with Bendigo Health,
Bendigo and District Aboriginal
Cooperative, Njernda Aboriginal
Corporation, Echuca Regional Health,
North Central LLEN, Dhelkaya Health,
Sunbury and Cobaw Community Health
and Maryborough District Health.

**POSITION TITLE: FAMILY ENGAGEMENT LEAD (LIVED EXPERIENCE POSITION)**

**We want (Vision)**

Better health and wellbeing across generations.

**We exist (Mission)**

To work hand in hand with our community to achieve healthier lives.

**We strive for (Values)**
- **Integrity**

We are authentic and accountable, and we honour our obligations.
- **Respect**

We build respectful relationships through trust, empathy and collaboration.
- **Inclusive**

We recognise and promote accessible, safe and holistic supports and services as a basic human

right.
- **Innovation**

Through continuous learning, we ensure an agile, responsive and sustainable service.
- **Togetherness**

We create a sense of connectedness, pride and support through enjoying our work and being

passionate about making a difference.

**Our pillars**
**Consumer and**

**Community**
**Influence Visible Sustainable**

**The change we**
**want to see**

People in our
community,

especially those
most in need, have

improved health and
wellbeing

We use evidence,
data and the voice

of our community to
shape our supports

and services

Our service is
identified as a

quality provider and
our people are
recognised as

leaders

Our sustainability is
based on a healthy
culture, improved

systems, outcomes
and growth

**Award**:Community Health Centre (Stand Alone Services) Social and

Community Service Employees Multi-Enterprise Agreement 2022

**Classification**:Social and Community Services Employee - Level 4

**Site**:This position is primarily based at our Kangaroo Flat site in

Bendigo, however may be required to work from LCHWL partner

sites or outreach locations as negotiated.

**Hours per fortnight**:60.4 hours per fortnight (0.8 FTE)

**Tenure**:Ongoing

**Position description**

**developed**:
June 2024

**Responsible to**:Senior Leader Children’s Health Services

Position Description Family Engagement Lead (Lived Experience)
June 2024

**The Role of the Loddon Children’s Health and Wellbeing Local Team**

The Loddon Children’s Health and Wellbeing Local (LCHWL) provides a range of health and wellbeing

services to children up to 11 years of age who may be experiencing some challenges such as

developmental, emotional, relational or behavioural concerns. Services are available to families across

the Shires of Campaspe, Central Goldfields, Loddon, Macedon Ranges and Mt Alexander, and City of

Greater Bendigo. The LCHWL is an innovative model co-designed with partners - paediatric service

providers, and people with lived experience - to provide a regionally based system response that

improves access across prevention, primary and tertiary care in the Loddon region. The service is

particularly targeting those children who are not accessing support under other mechanisms such as

NDIS.

Services provided through the LCHWL include paediatric health, mental health support, parenting

support, specialist assessments, allied health, family services, care coordination and access to peer

support from team members with a lived or living experience of caring for a child with developmental,

emotional, relational or behavioural concerns.

The LCHWL has recently been established in response to the Royal Commission into Victoria’s Mental

Health System and led by Bendigo Community Health Services (BCHS) in partnership with Bendigo

Health and regional partners Bendigo and District Aboriginal Cooperative, Njernda Aboriginal

Corporation, Echuca Regional Health, Dhelkaya Health, Sunbury & Cobaw Community Health, North

Central LLEN and Maryborough District Health.

**Position Summary**

This position is employed by BCHS and works as an integral part of the LCHWL team.

Lived and living experience roles within the LCHWL will bring their experience of parenting a child with

developmental, social, emotional or behavioural concerns to support others and help them navigate their

current family goals and challenges. Purposefully sharing stories and reflections with people who have

had a similar experience provides a valuable support to people, assisting information sharing, learning

and offering hope and assistance in a safe and welcoming environment.

In addition to engaging with families accessing the LCHWL, the position will also offer support to other

lived experience roles within the LCHWL, contributing to a well-supported team of peer workers working

across the service.

The position will focus on engaging with families from their first point of contact with the LCHWL, and/or

as requested across the family’s engagement with supports, establishing connection with parents/carers

in person or via phone or video call. The position will offer targeted follow up with parents/carers,

bringing a peer und

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