Helpdesk Support

2 weeks ago


Perth, Australia Adecco Full time

Perth located
- 2nd, 3rd & 4th February
- National Exams provider

Assist with monitoring of participants undergoing computer-based exams. This role is key to our client's business, to confirm the identity of the test taker and the integrity of the test taking environment, as well as to provide an excellent exam experience for participants.

**Client Details**

The Adecco Group is the world's leading provider of HR solutions. We deliver recruitment and career services to organisations and individuals across the employment lifecycle.

Our client is a reputable Australian Information and Communications technology (ICT) business, that support and facilitate the integration of ICT into the operations of its clients, including within the Examination sector.

**Description**

You will be train in using the programs and the scenarios that are likely to pop up. Your role will be to pick up the chats and calls that through in a specific tie frame, solve the issue to the best of our ability or refer to escalation if required.

**Profile**
- Excellent verbal communication skills is critical, as well as ability to build rapport with others and exercise patience in a calm manner
- Can follow process and procedures with good attention to detail
- **Must be available on 2nd, 3rd & 4th February, 9am-5pm.**

**Job Offer**

0000089455-1_167105932924473


  • Helpdesk Coordinator

    4 weeks ago


    Perth, Australia Wolfe Co Full time

    Helpdesk Coordination - Ticket Management - Mining Helpdesk Coordinator with solid ticket management, allocation & procedures experience as well as a background with different IT requests and ticket resolution experience needed for a 6-month contract role in the CBD for a large mining firm. With the likely potential to go permanent after. **$Day Rate...


  • Perth, Australia Verse Group Full time

    Telecommunications Helpdesk Analyst - **Posted date **19 May 2023 - **Location**Perth - **Discipline** Help Desk & IT Support - **Reference**3723 **Telecommunications Helpdesk Analyst** An entry level / junior opportunity for someone interested in AI-driven Telecommunications / Voice Networking. Basic Linux experience essential. - Newly developed, Junior...

  • Level 1-2 Helpdesk

    1 month ago


    Perth, Australia PRA Full time

    Join Our Team as an Level 1-2 IT Helpdesk Technician! Are you a tech-savvy problem solver with a passion for providing top-notch IT support? We're looking for you! **Requirements**: - Strong Communication Skills ✨ - Thrives Under Pressure - Ticket-Taking Pro - Office O365 Wizard - ‍ -️ As our IT Helpdesk Technician, you'll be the hero our team...

  • Ops Centre Analyst

    7 days ago


    Perth, Australia Just People Information Security Full time

    **The Role** Our client is seeking a highly motivated helpdesk support individual who is keen to build their career in IT across multiple platforms and technologies. They are a unique environment with their own NOC and SOC's and were one of the first businesses to offer internet services within Australia (yes really). They take pride in starting out junior...

  • Ops Centre Analyst

    7 days ago


    Perth, Australia HUMANISED GROUP Full time

    **The Role** Our client is seeking a highly motivated helpdesk support individual who is keen to build their career in IT across multiple platforms and technologies. They are a unique environment with their own NOC and SOC’s and were one of the first businesses to offer internet services within Australia (yes really). They take pride in starting out...


  • Perth, Australia EllisKing Full time

    **The company**: Our client, a World leader in the mining industry, is committed to the technological development of their operations. Over the years they have maintained a successful and sustainable growth strategy aimed at the diversification, acquisition and improvement of their assets. They offer their employees a rich career path with the opportunity...


  • Perth, Australia EllisKing Full time

    **The company**: Our client, a World leader in the mining industry, is committed to the technological development of their operations. Over the years they have maintained a successful and sustainable growth strategy aimed at the diversification, acquisition and improvement of their assets. They offer their employees a rich career path with the opportunity...

  • Legal Secretary

    4 weeks ago


    Perth, Australia people2people Full time

    **Legal Secretary - Training & Support** This national law firm have a permanent opportunity for a Trainer to join their busy office in Perth CBD with great views overlooking the river! **The Firm** This growing national law firm is based in Perth CBD and predominantly specialise in the corporate space. They have a strong focus on creating work life balance...


  • Perth, Australia Housing Industry Association Full time

    Work for a leading National Association Professional, supportive team environment Permanent Full-Time role The organisation The Housing Industry Association is Australia's peak private sector building industry body, representing builders, trade contractors, manufacturers, suppliers and related industry participants. As a national industry organisation,...

  • IT Support Analyst

    5 days ago


    Perth, Australia HNZ Global Full time

    **IT Support Analyst** PHI AVIATION: TRUSTED PARTNER. INDUSTRY LEADER. - Based in Perth - Full time, permanent role - Work for a global helicopter services provider Known industry-wide for our relentless pursuit of safe and reliable helicopter transportation, PHI takes on some of the most challenging assignments in aviation to deliver high quality support...

  • Helpdesk Engineer

    3 weeks ago


    Perth, Australia Spencer Ogden Full time

    Responsibilities  Provide IT support to assist the day-to-day running of the business. Assist when required with IT Projects and Initiatives Install, configure, repair, and replace end-user computer hardware Provide Office365 software support Monitor and maintain computer systems and networks. Respond in a timely manner to service issues and...

  • Helpdesk Engineer

    3 weeks ago


    Perth, Western Australia Spencer Ogden Full time

    Responsibilities Provide IT support to assist the day-to-day running of the business. Assist when required with IT Projects and Initiatives Install, configure, repair, and replace end-user computer hardware Provide Office365 software support Monitor and maintain computer systems and networks. Respond in a timely manner to service issues and requests....


  • Perth, Australia Emanate Technology Full time

    Level 2 IT Support Engineer/Service Desk Engineer The Client:My client a leading Australian MSP (Managed Services Provider) that specialises in providing IT services to the medical industry, is currentlylooking for additional Level 2 IT Supoprt/Service Desk Engineers to join their team of specialists. This role will be working remotely so looking for...


  • Perth, Australia CMW Full time

    CMW is a trans-Tasman Geotechnical Consultancy with 10 offices and over 200 employees throughout Australia and New Zealand. Our projects cover construction and civil engineering from larger long-term national roading projects to smaller residential developments. CMW has maintained year on year growth since establishing in 2012 and our Perth office is...

  • Service Desk Analyst

    4 weeks ago


    Perth, Australia Consolidated Minerals Australia (ConsMin) Full time

    **Service Desk Analyst**: - Posted: 27/01/2023- Closing Date: 28/02/2023- Job Type: Permanent - Full Time- Location: West Perth Office- Job Category: Information & Communication TechnologyWe have recently created a position for a Service Desk Analyst to join the ICT team in our West Perth head office. ConsMin is recognised as one of the world’s leading...


  • Perth, Australia Consolidated Minerals Australia (ConsMin) Full time

    **ICT Service Desk Analyst**: - Posted: 19/05/2023- Closing Date: 19/06/2023- Job Type: Permanent - Full Time- Location: West Perth Office- Job Category: Information & Communication TechnologyWe have recently created a position for a Service Desk Analyst to join the ICT team in our West Perth head office. ConsMin is recognised as one of the world’s...

  • ICT Systems Engineer

    4 weeks ago


    Perth, Australia Mma Offshore Limited Full time

    Opportunity with an Industry Leader Full-time Permanent position Based in Perth CBD, WA About MMA OffshoreMMA Offshore is a leading provider of marine services globally. With our fleet of modern offshore vessels and our marine, subsea and project logistics expertise, we deliver pioneering blue solutions to support energy and offshore renewables projects,...


  • Perth, Australia Dentons Full time

    About the role • Develop and maintain client eBilling guidelines and provide training to key stakeholders across practice groups • Manage and facilitate set up of new eBilling platforms • Monitor and manage status updates across eBilling platforms • Assist with troubleshooting any errors with eBilling • Respond to requests to the designated...