Helpdesk Engineer

Found in: beBee S AU - 1 week ago

Perth, Australia Spencer Ogden Full time

Responsibilities 

  • Provide IT support to assist the day-to-day running of the business. 
  • Assist when required with IT Projects and Initiatives 
  • Install, configure, repair, and replace end-user computer hardware 
  • Provide Office365 software support 
  • Monitor and maintain computer systems and networks. 
  • Respond in a timely manner to service issues and requests. 
  • Providing technical support across the company


Requirements 

  • Qualifications and experience with providing IT Technical Support and Systems Development 
  • Office365 and Microsoft Azure Incident Response, Support and Management 
  • Office365 / Active Directory User Account Management 
  • Network Configuration and Support 
  • Laptop/Desktop Configuration, Deployment and Support. 
  • Strong attention to detail and outstanding customer service skills 
  • Highly organised team player with the ability to prioritise and delegate in day-to-day activities. 
  • Good verbal and written communication and presentation skills. 
  • Ability to work well under pressure whilst maintaining a high level of accuracy. 
  • Advanced analytical thinking and problem-solving skills. 
  • Ability to work independently using own initiative 
  • Thorough knowledge and hands on experience with IT systems, software packages and network activities. 
  • Demonstrated good safety record and knowledge of Occupational Health & Safety. 
  • Current National Police Clearance.

 

 

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