Digital Product Manager

7 months ago

Melbourne, Australia Bupa Full time

Be at the heart of our brave new digital world

We thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes leveraging agile ways of working and keeping human-centered design thinking the focus of everything we do. This means you’ll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a customer-focused and rewarding area brings a huge variety of opportunities for professional and personal growth.

Just imagine the impact you could make

What’s your role?

The Digital Product Manager will be part of the Digital Accelerators team that are providing strategic and common capabilities leveraged across all of Bupa. The Product Manager will specifically own and champion the Find and Book Product which will enable Bupa customers to discover and book their path to better Health and enable Health practitioners to manage new and existing customers with booking and communication tools.

The Digital Product Manager at Bupa also has a strategic role, and needs to understand the market, the business and commercial opportunities to define the product strategy and vision, and to be empowered to make the right decisions around the product direction forward (both near and longer term).

What will your day look like?
- The role will look at ideas and problems that exist across Bupa that can be solved through the Find and Book Product Proposition
- The role will have a strong focus on what success looks like for the product and how we will measure the success across the business
- The role works tirelessly to ensure a balance between the commercial and customer outcomes. Taking a data-driven approach, this role will focus on driving the adoption of the Find and Book Product, working with the broader Bupa Digital teams who will be the first consumers of the product
- This role needs to understand the market, the business, and the customer to be empowered to make the right decisions to drive a holistic strategy and vision for the products
- This role also requires a large amount of coordination across multiple areas of the business to gain alignment including roadmap alignment, engagement, education, and execution

What will you bring?

If some of the skills and experiences outlined below resonate with you, we’d love to hear from you
- Experience working in an agile delivery environment as a Digital product Manager
- Solid knowledge of Lean product and customer development.
- Experience forming a Product Strategy/Vision, the ability to translate it into a roadmap, and can turn that into a backlog.
- Ability to drive execution of the Product roadmap to deliver early value, including overcoming challenges in execution to deliver the right outcomes for your product.
- Experience in building relationships and influencing at all levels across the organisation
- The ability to communicate, facilitate, collaborate and lead - and know when to use each.
- An appreciation for Human Centred Design.
- Experience working across multiple streams in a fast paced, dynamic, and collaborative environment with a systems thinking mentality
- The ability to build technical knowledge at pace.

What’s in it for you?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include discounts on health insurance, as well as access to our new global wellbeing program, Viva. Viva has been designed to help you to live a healthy and happy life. It encompasses a comprehensive health and wellbeing program which includes access to health insurance benefits that will assist with covering the cost of medical treatment, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. You will also be eligible to access various discounted products and services through our VIVA wellbeing partnerships.

You’ll feel happier & healthier working at Bupa

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