Digital Product Manager

3 weeks ago

Melbourne, Australia Bupa Full time

Digital Product Manager
- Remote role - work from anywhere in Australia
- Exciting opportunity to impact the emerging healthcare space
- Join an inspired, energised team focussed on optimising the customer experience

Why Bupa?

Think beyond conventional insurance and finance sector roles. Health is rapidly emerging as the next big thing for business-savvy innovators. We’re adapting and growing to meet the new realities in healthcare. To achieve this, our agile culture brings together broad expertise to offer more far-reaching services to benefit people’s health and mental wellbeing. This adds variety to your role, presents fresh daily challenges and widens the range of projects and businesses you’ll work across. Collaboration is deeply embedded into our way of working. There’s no blame game here. We lean into the future, celebrate wins and fail forwards together. This means you’ll achieve more working with open-minded, supportive colleagues who create a positive and inspiring environment.

The Opportunity

The Digital Product Manager is responsible for managing Bupa digital products / services, and acts as the bridge between the business, customers, and delivery teams to ensure we drive both customer satisfaction and business value.

About You

To be considered for this role you will have:

- Experience working in an agile delivery environment as a Digital Product Manager
- Solid knowledge of Lean product and customer development
- Experience forming a Product/Strategy vision, the ability to translate into a roadmap, and turn into a backlog
- The ability to communicate, facilitate, collaborate and lead - and know when to use each.
- An appreciation for Human Centred Design.
- Experience working across multiple streams in a fast paced, dynamic, and collaborative environment.
- An analytical focus with an appreciation of data analysis, commercial drivers, business viability and technical feasibility.
- A mix of Agile, Lean and HCD approaches and are familiar with a range of digital tools and frameworks to support your vision, roadmaps, analysis and reporting.
- Team leadership experience managing Product Managers and/or Product Owners
- A tertiary qualification (or equivalent experience).
- Solid knowledge of lean product and customer development
- Experience in Adobe Analytics or other analytics platforms

What’s in it for you?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include:

- Discount on our health insurance, travel, car, home, contents, and pet insurance products as well as Bupa services such as Dental and Optical
- A ‘People First’ wellness program - SMILE. Provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides, and product discounts. You will feel happier & healthier for working at Bupa

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