Front Office Duty Manager

3 weeks ago

Glenelg, Australia Stamford Hotels & Resorts Full time

**Job No**: STAM2024012503

**Location**: Glenelg, SA

About Stamford Hotels and Resorts

Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

About the Role

Core Functions of your role

The role coordinates and oversees the running of the Hotel in the absence of senior management, assisting with the operations of Front Office, monitoring hotel security and maximising the profitability of venue areas.

Train, coach and mentor staff to comply with the Hotels standards, policies and procedures
Coordinate group arrivals and ensure preparations are made for VIPs and return guests
Provide clear concise communication to all departments within the Hotel
Effectively assist to resolve guests concerns, issues and incidents
Lead by example and provide exceptional customer service during every encounter
Drive incentive programs to maximise revenue
Assist in the hotel's food and beverage outlets where required
Assist with concierge duties by relocating guest
Manage emergency situations and give first response to medical situations
Undertake regular security inspections of the hotel premises
Actively drive in depth handover meetings, where issues are handed over to the next shift to ensure continuity of service and a resolve
Manage staff rosters, tardiness, absences, leave accruals and professionally manage team underperformance

About you

A qualification in Hospitality Management (desirable)
Current RSA, First Aid Certification and a current driver’s license
Experience as a Fire Warden and First Aid Officer (desirable)
Experience as a Duty Manager in a 5-star environment (highly desirable)
Experience with hotel booking systems - preferably Opera (desirable)
Excellent communication skills (both written & verbal)
The ability to work under pressure and multitask
Excellent problem solving skills
Strong leadership skills with the ability to motivate employees to deliver a high standard of service
Commitment with flexibility to work mornings, evenings, weekends and public holidays
Have legal requirements to live and work unrestricted in Australia

Benefits & Perks

Discounted meals and non-alcoholic beverages
Supplied meals during allocated rostered shifts
Employee Assistance Program
Complementary dry cleaning allowance
Career growth opportunities
Discounted onsite car parking

How to Apply

No recruitment agencies please.

**Applications close**: 26 February 2024

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.

  • Front Office Representative

    4 weeks ago

    Glenelg, Australia Stamford Hotels and Resorts Full time

    **About Stamford Hotels and Resorts** Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties...

  • Front Office Representative

    4 weeks ago

    Glenelg, Australia Stamford Hotels & Resorts Full time

    **Job No**: SGAFO20032023 **Location**: Glenelg About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio...

  • Front Office Representative

    3 weeks ago

    Glenelg, Australia Stamford Hotels & Resorts Full time

    Job No:SGAFOLocation: GlenelgAbout Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial...

  • Front Office Representative

    2 weeks ago

    Glenelg, Australia Stamford Hotels and Resorts Full time

    About Stamford Hotels and ResortsStamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties...

  • Administration and Diary Manager

    4 weeks ago

    Glenelg, Australia Office of Louise Miller-Frost MP Full time

    About the role Applications are invited for the full-time ongoing position of Administration and Diary Manager in the Office of Louise Miller-Frost MP, based in the Boothby Electorate Office in Glenelg, SA. The successful applicant will be committed and enthusiastic to their role as they work as part of a a small and dedicated team in supporting the work...

  • Administration and Diary Manager

    2 weeks ago

    Glenelg, Australia Office of Louise Miller-Frost MP Full time

    About the roleApplications are invited for the full-time ongoing position of Administration and Diary Manager inthe Office of Louise Miller-Frost MP, based in the Boothby Electorate Office in Glenelg, SA.The successful applicant will be committed and enthusiastic to their role as they work as part of aa small and dedicated team in supporting the work of the...

  • Duty Manager/supervisor

    4 weeks ago

    Glenelg, Australia Seafire on the Marina Full time

    **The Venue** Seafire on the Marina is a culinary gem nestled in the heart of a bustling marina, offering an exquisite dining experience that combines the best of land and sea. Renowned for its high-quality steaks and fresh seafood, Seafire boasts a menu crafted with passion and precision, catering to a variety of palates. The restaurant's ambiance,...

  • Practice Manager

    4 weeks ago

    Glenelg, Australia Rose Street Clinic Full time

    We have a wonderful opportunity for an experienced Practice Manager to join and lead our wonderful team at our busy and thriving general practice. The position will be permanent with hours to be negotiated, and an attractive hourly rate. Our practice comprises of six Doctors, a Registrar, three Registered Nurses, and an amazing administration team. The...

  • Medical Receptionist

    4 weeks ago

    Glenelg, Australia Entree Recruitment Full time

    **Temporary assignment to start Monday 18th March for 4 weeks** - **Busy medical centre (3 Receptionists and 8 Doctors per day)** - ** Located in the beautiful suburb of Glenelg** **About the Role** Join this busy medical centre for approximately 4 weeks to help support its team of front office staff. A lovely centre with a community environment, located...

  • Communications Coordinator

    1 week ago

    Glenelg, Australia Office of Louise Miller-Frost MP Full time

    About the role COMMUNICATIONS COORDINATOR The office of the Louise Miller-Frost MP is inviting expressions of interest for a Communications Coordinator (EOB) to join the team on a full-time ongoing basis. The role is to be primarily based in Adelaide with potential travel required to Canberra on occasion for Parliamentary sitting weeks. The role includes...

  • Communications Coordinator

    3 weeks ago

    Glenelg, Australia Office of Louise Miller-Frost MP Full time

    About the roleCOMMUNICATIONS COORDINATORThe office of the Louise Miller-Frost MP is inviting expressions of interest for a Communications Coordinator (EOB) to join the team on a full-time ongoing basis. The role is to be primarily based in Adelaide with potential travel required to Canberra on occasion for Parliamentary sitting weeks.The role includes...

  • Administrative Supervisor

    4 weeks ago

    Glenelg, Australia Physio One Full time

    Physio One is seeking an experienced Administrative Supervisor to help grow our business and deliver exceptional care to our community. Previous supervisory experience is preferable but not required. Are you an outgoing, enthusiastic, organised and positive self-starter? Do you love working as part of a team and leading others to success? Do you thrive in...

  • Medical Receptionist

    3 weeks ago

    Glenelg, Australia Entree Recruitment Full time

    Temporary assignment to start Monday 18th March for 4 weeks- Busy medical centre (3 Receptionists and 8 Doctors per day)- Located in the beautiful suburb of GlenelgAbout the RoleJoin this busy medical centre for approximately 4 weeks to help support its team of front office staff. A lovely centre with a community environment, located conveniently in...

  • Office Allrounder

    3 weeks ago

    Glenelg, Australia Qest Human Resources Full time

    Administration Officer Our Client in the Western Suburbs of Adelaide that are involved with the Building Construction Industry are in need of a Part - time Administration Officer duties include but not limited to: - Data Entry - Compentent skills in Word & Excel - good telephone skills - Occasional answering of phones - Accounts Payable & Accounts...

  • Team Manager to Bennett Team

    4 weeks ago

    Glenelg, Australia Harris Real Estate Full time

    **_HARRIS REAL ESTATE - South Australia’s leading real estate agency_** Founded in 2010 by Phil Harris, HARRIS Real Estate has grown into a multi-office success story. Now with over 200 employees across 8 locations in South Australia (including 3 regional locations), we pride ourselves on our quality of output, 6-star customer service, and our commitment...

  • Office Allrounder

    3 weeks ago

    Glenelg, Australia Qest Human Resources Full time

    Administration OfficerOur Client in the Western Suburbs of Adelaide that are involved with the Building Construction Industry are in need of a Part - time Administration Officer duties include but not limited to:Data Entry Compentent skills in Word & Excel- good telephone skills Occasional answering of phones Accounts Payable & Accounts Receivable experience...

  • Server/bartender Table Service Rsa Required

    4 weeks ago

    Glenelg, Australia HOGS Breath Cafe Glenelg Full time

    Specialising in the Hog's famous steaks, gourmet burgers, sensational wraps and crazy huge desserts. We are a fully licensed venue with an extensive range of Beers, Wines, Spirits and Cocktails. We are located in seaside Glenelg, and currently seeking mature minded, Exceptional Front Of House staff to assist in our fast passed venue. You will be working...

  • Administration Officer Recruitment Pool

    3 weeks ago

    Glenelg, Australia SA Health Full time

    Southern Adelaide Local Health Network – Flinders Medical Centre - Nursing Midwifery & Patient Services Hourly Rate: $29.56 p/hr - $31.80 p/hr plus 25% casual loading ASO2 | Multiple Vacancies Looking to kickstart your career in healthcare? Join our Corporate Nursing team today The Southern Adelaide Local Health Network (SALHN) is seeking a...

  • Administration Officer

    3 weeks ago

    Glenelg, Australia Qest Human Resources Full time

    Administration Officer Our Client in the Western Suburbs of Adelaide that are involved with the Building Construction Industry are in need of a Part - time Administration Officer duties include but not limited to: - Data Entry - Compentent skills in Word & Expcel - good telephone skills - Occasional answering of phones - Accounts Payable & Accounts...

  • Office All Rounder

    2 weeks ago

    Glenelg, Australia Qest Human Resources Full time

    Our Client in the Western Suburbs of Adelaide that are involved with the Building Construction Industry are in need of a Part - time Administration Officer duties include but not limited to: - Data Entry - Compentent skills in Word & Excel - good telephone skills - Occasional answering of phones - Accounts Payable & Accounts Receivable experience -...