IT Product Quoting Specialist

2 weeks ago

Melbourne, Australia VISITS Full time

**IT Product Quoting Specialist
- MSP / Technology Services**:
VISITS is a leading and growing Technology Provider.

Highly respected by our clients, we pride ourselves on delivering an outstanding customer experience and excellent employee experience. We only hire the best people who share our passion and values.

We are looking for an experienced IT Product Quoting Specialist to join our dynamic team on a full-time, permanent basis in our Melbourne office.

**Your Role**:
We're looking for a Product Quoting Specialist to support the overall sales function and develop sales opportunities either directly with clients or working with sales teams.

You will be focussed on researching products and solutions, defining pricing and preparing detailed and accurate quotes.

You will bring a passion for customer service excellence and an ability to work with internal and client stakeholders.

**Your Responsibilities**:

- Engage with clients during the purchasing process, offering tailored advice for their business needs.
- Scope, quote and compile proposals for hardware and software products and services, in line with margin targets.
- Liaise with established vendors and partners to obtain the best pricing and maintain positive relationships.
- Organise deal registrations/bid management.
- Provide clients and internal stakeholders with regular updates about stock levels and order arrivals.
- Work closely with the pre-sales and procurement teams to ensure efficient order fulfilment.
- Stay updated on the latest IT trends, products, and industry developments to effectively communicate product feature benefits and alignment to requirements.
- Liaise with vendors to identify and offer specials and promotions.
- Continuously seek to identify and drive process improvements to improve efficiency, customer experience, and financial performance.

**Your Experience & Personal Attributes**:

- Minimum 2 years' experience in a similar IT quoting/ sales support role.
- **Essential **experience working for an MSP, IT distributor or similar business.
- Technically savvy with a broad knowledge across a range of IT infrastructure.
- Strong work ethic, attention to detail, commercial acumen and be self-motivated with the ability to work autonomously.
- Have a positive attitude and strong passion for delivering excellent customer outcomes.
- Ability to liaise with people at all levels of an organisation and maintain effective relationships.
- Energetic and enthusiastic with a positive attitude.
- Enjoys working in a team environment.
- Ability to manage time, prioritise tasks, organise and meet deadlines.

**Your Benefits & Perks**:
We value our staff and offer competitive salaries and plenty of employee-focussed benefits. We encourage career growth within our organisation. To support this, we provide all staff with a personalised training and professional development plan to assist with their career progression.

Our Melbourne head office in St Kilda Road is a great place to work with breakfast, snacks and light lunches supplied, a cafe-quality coffee machine, located close to public transport and lots more

We have a great team culture and organise regular social gatherings, including Friday Night Drinks.

Majority of your time will be based onsite in the VISITS' Melbourne office. There is some flexibility to work from home for this role.

Other perks include:

- Novated leasing, including FBT-free leasing of electric cars (where eligible).
- Savings on IT equipment and home NBN, which you get at cost.
- Optional participation in charity and fundraising events for mental health and similar causes.

Remuneration will be negotiated based on your experience and qualifications.

**Employment Specifics**:
This is a full-time, permanent role.
- Please note that we will only be contacting applicants that have been shortlisted._

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