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Office Operations Assistant
4 months ago
Looking to start or grow your career in an administrative role that offers a fresh approach and great work environment?
We are so glad you've come across this advertisement, as we are on the hunt for our next team member to join our successful and growing firm as a Client Services & Operations Assistant.
ABOUT THE ROLE
Our Client Services & Operations Assistant plays an important role in creating a warm and welcoming experience for our clients and staff, and assisting with the day to day operations of our Sydney office.
As Client Services & Operations Assistant, you’ll be reporting into our Head of Operations, People & Culture, and your main roles and responsibilities will be to:
- Undertake reception duties, including answering main office phone line, greeting clients upon arrival
- Organise incoming and outgoing mail and deliveries
- Maintain office areas, including meeting rooms and staff kitchen, maintaning stock and stationery/office supplies, desk set up
- Manage facilities requirements, including organising repairs and issuing security passes as required
- Assist with the coordination of events, including making relevant bookings, arranging catering, etc
- Coordinate day to day IT support requests to be completed by outsourced IT providers, with support from the Head of Projects.
- Provide support to Client Services Administrators as required.
- Provide support to Head Of Operations, People & Culture and Head of Projects in various activities and projects.
Please note that this is an office-based role, with work hours from 8:30am to 5:00pm.
ABOUT US
We are a leading boutique accounting & financial services practice in the CBD, offering Accounting, Financial Planning and Wealth Management services for over 30 years. We love being able to provide our clients with holistic financial services that cover all aspects of their life, both business and personal.
Our team members enjoy an open, fun and friendly culture, while working hard to deliver exceptional service to our clients. Beyond offering a competitive salary, we have vast array of benefits, including:
- Additional day of leave for your birthday
- Regular social activities
- Easy to reach Sydney CBD office, with views over the quay and end of trip facilities
- Fully kitted staff café, including free fresh fruit, nespresso coffee, and snacks
- Access to exclusive retail offers and discounts
- Education, advice, and tools for financial, physical and mental wellness
- In house training, sponsorship to complete further studies, and study leave days
ABOUT YOU
We’re looking for the kind of person who will fit in with the WLM values and is driven to create a great experience for our clients and staff. So what does that mean?
To succeed in this role you'll need to be able to hand-on-heart answer "yes" to each of the statements below:
- I am solution orientated and here to help, no task is too small.
- I am dependable and organised, the "magic fairy" of the office who takes pride in making things run smoothly.
- I enjoy working with people and making people feel welcomed.
- I am proactive and seek out opportunities to build my skills/knowledge to further support my team.
No prior experience is necessary, however any experience in customer service or administration will be highly regarded.
HOW TO APPLY
If you have any questions, please reach out to Katrina Matthews, our Head of Operations, People & Culture by calling us on 02 9221 7777.
