Itsm Solutions Specialist
6 months ago
**The successful applicant will have**:
- A Degree in IT or equivalent experience.
- A minimum of IT industry experience (10 years minimum).
- **Minimum ITIL Practitioner certification.**:
- A working knowledge of IT service principles and frameworks including ITIL, process tools, frameworks, and best practice methods.
- **ServiceNow practitioner **experience with broad knowledge of the tool’s capabilities and deep experience with developing solution designs to meet business requirements.
- Experience working within ITSM frameworks.
- Demonstrated ability to translate requirements and design efficient and effective ITSM service solutions.
- Demonstrated ability to drive, deliver and sustain improvement plans and improve levels of services provided.
- Demonstrated and strong experience in business writing/reporting.
- Demonstrated ability to manage multiple priorities within a dynamic environment.
**Others**:
**Job Types**: Full-time, Permanent
Pay: $117,364.00 - $120,000.00 per year
Schedule:
- 8 hour shift
Application Question(s):
- ITIL Practitioner certified?
- ServiceNow practitioner ?
- AU Citizen?
Work Location: In person
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