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Customer Support Specialist

4 weeks ago

Melbourne, Australia Brook Recruitment Full time

Central CBD Location | Supportive team culture
- Career development, growth and training
- Snack bar and daily lunch bar provided

**About the company**
A vibrant, exciting **Financial Services Firm **have an opportunity for a Customer Service Specialist to join its growing team. This industry leader has been in business for over 20 years and has won amazing awards such as **Employer of Choice **multiple years in a row.

**About the role**

Provide outstanding customer service and administration support to a variety of Financial Advisers and Members working in a great, stable team. Utilise your exceptional quality assurance skills in maintaining accurate information and correspondence.

This is an excellent opportunity to get your foot in the door and **kick start your career in an award winning corporate business
**A day in the life of a Support Specialist**:

- Liaise and manage a range of phone calls and administration of queries and information from customers and the internal team
- Providing a high level of service to key internal and external parties
- Assisting with audits of client documentation

**To be successful for the role you will have the following attributes**:

- Excellent written and verbal communication
- Proven Customer Service and Administrative skills
- A willingness to be proactive and problem-solve
- Experience using Microsoft Office Suite
- High attention to detail

**How to apply

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