Licensing Specialist

3 weeks ago

Melbourne, Australia NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

We are currently looking for a Software Licensing Specialist to support the business in achieving its strategic objectives.

This is your opportunity to become part of our thriving National Software Services Family as a Licensing Specialist.

Licensing Specialists work closely with the Solutions Sales Specialists to provide our valued Clients quality service. With your licensing expertise and operational skills, you will be responsible for adding value to the sales process.

**Working at NTT**
- Provide quotations (new business & renewals) to our Clients within required SLA across multiple vendors (i.e. Microsoft, VMware, Citrix, Adobe, AWS, Google CloudP)
- Efficiently and accurately provide information on software licensing and end user devices to Clients
- Educate Clients on vendors new products and changes
- Respond to Clients general requests (i.e. assistance with vendor portals) - Provide administrative and solution support to the Solutions Sales Specialists
- Identify deal registration opportunities
- Deliver cost modelling options (primarily Microsoft)
- Microsoft order processing (direct agreements only)
- Preparation of contracts/agreement handling
- Maintenance of pricing catalogues (customer & internal)
- Training (i.e. internal staff on licensing sales operations) - Liaising with vendors and distributors
- Contribute to operational process improvement
- Support the national Mobility & Software Services team
- Escalation point for licensing operational issues
- Assist with Client monthly newsletters
- Keep abreast of vendor/licensing changes, new products, promotions

**What will make you a good fit for the role?**
- Solid knowledge/understanding of Licensing for Software vendors, in particular Microsoft, VMware, Citrix, Adobe, AWS and Google Cloud.
- Familiarity with vendors programs, portals and operational processes
- Experience with SAP & Salesforce highly beneficial
- Good knowledge of Microsoft Office (Outlook, Excel)
- Microsoft Certified Professional advantageous
- Proactive, customer focused and high attention to detail
- Highly organised with excellent time management skills and the ability to multi-task

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.

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