Area Manager

5 months ago

Goulburn, Australia Capricorn Full time

**Who are we?**

Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.

**A great place to work**

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here's our commitments to you:

- Provide a diverse and inclusive workplace - because we know how important it is for everyone to be treated fairly and with respect.
- Give you flexibility - it's important to recognise we are all unique and need to create work life balance.
- Offer paid parental leave - that supports both parent's leave and their transition back to work.
- Create a fun environment - our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
- Work perks - that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

**Role Purpose**

The incumbent is responsible for developing business with existing Members and assigned Suppliers and for establishing new business within a designated Region or State to achieve membership and sales growth for the organisation.

Working from home, the incumbent is required to be motivated, results-orientated, and have a high degree of work-time flexibility to ensure all business dealings and position accountabilities are met on schedule. The incumbent can expect to engage in frequent intra and interstate travel, spending a significant amount of time on the road in order to fulfil their duties. In order to be effective in this position, the incumbent must be able to build strong relationships and have excellent selling skills. The areas this role will service include; ACT, Wagga, Young, Goulburn.

**Capabilities Required**

**Skills, Knowledge and Attributes**
- Ability to understand and adapt to changing business requirements and develop appropriate action plans relative to the strengths and weaknesses of the organisation in order to identify the optimum response.
- Ability to meet demands, deadlines, and timeframes as they arise.
- Sound problem solving abilities.
- High level of interpersonal and customer relations skills.
- Strong sales skills, with business awareness and commercial acumen.
- Ability in negotiating, with a focus on achieving a solid outcome for the business.
- Able to demonstrate excellent communication skills, both verbal and written, and has the ability to converse at all levels within and outside the organisation.
- Proactively shares information and promotes effective teamwork principles.
- Good attention to detail.
- Ability to work autonomously.
- Ability to develop rapport and maintain relationships.
- Intermediate understanding of IT systems.
- Intermediate understanding of MS Word and Excel.
- Sound understanding of the automotive parts and service industry (desirable).
- Basic understanding of business and corporate legislation particularly as it relates to cooperatives and Trade Practices Act (desirable).

**Experience**
- Proven sales, relationship management or high-level customer service experience is essential.
- Successful experience working in a similar role, preferably for a Cooperative or other member-based organisation.
- Experience in the automotive industry and understanding of automotive supply chain.

**Qualifications**
- Membership of an appropriate organisation to complement the function of the role (desirable) e.g. MTA, AIME.
- Diploma in Business Management (desirable).
- Certificate in Sales (desirable).
- Current valid driver's licence issued by the relevant State regulatory authority (essential).
- Valid passport for the purpose of international travel.

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