Customer Liaison Consultant

2 weeks ago


Sydney, Australia u&u Recruitment Partners Full time

Highly reputable and well known business based in Strathfield are seeking a Customer Liaison Consultant to join their busy and vibrant team. As a valuable member of a dedicated and customer-focused team, your responsibilities include being the first point of contact for inbound leads ensuring they are provided with relevant information, in order to book an appointment with the Sales Executives.

This role is an integral part of the business and plays a key role in increasing the growth and revenue of the organisation.

The Position

Assessing clients need and wants by asking thorough questions

Update the CRM system with correspondence from clients to maximise the value

Contact existing and new clients to proactively represent the brand

Book appointments upon qualifying leads and schedule with relevant sales executive

Maintain and update lead profiles in CRM system

Ensure you are contacting clients within 48 hour window

Work closely with Sales and Marketing teams

Assisting with general administrative tasks; and

Maintaining relationships with internal and external stakeholders to meet client needs

Experience working in a customer service or client liaison role

You take pride in delivering outstanding service

Reliant, dynamic, hard-working with a drive to succeed;
Excellent written and verbal communication skills;
Demonstrated organisational and prioritisation skills;
Strong stakeholder management & relationship building skills; and

The Benefits

Full-time permanent role paying $60k + super + bonus;
Join a successful business with a great reputation in the industry;
Standard business hours Monday to Friday

Free gym on site

Free parking on site

Progression on offer for career-focused individuals ; and

Modern office in Strathfield

How to Apply

Please submit your resume in Word format only.

Elise Muscat.

SENIOR ASSOCIATE, BUSINESS SUPPORT

Get in touch
Call me on 02 8825 6612
Visit me at the Greater Western Sydney offices
Connect with me on LinkedIn



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