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Customer Liaison Consultant
2 weeks ago
Highly reputable and well known business based in Strathfield are seeking a Customer Liaison Consultant to join their busy and vibrant team. As a valuable member of a dedicated and customer-focused team, your responsibilities include being the first point of contact for inbound leads ensuring they are provided with relevant information, in order to book an appointment with the Sales Executives.
This role is an integral part of the business and plays a key role in increasing the growth and revenue of the organisation.
The Position
Assessing clients need and wants by asking thorough questions
Update the CRM system with correspondence from clients to maximise the value
Contact existing and new clients to proactively represent the brand
Book appointments upon qualifying leads and schedule with relevant sales executive
Maintain and update lead profiles in CRM system
Ensure you are contacting clients within 48 hour window
Work closely with Sales and Marketing teams
Assisting with general administrative tasks; and
Maintaining relationships with internal and external stakeholders to meet client needs
Experience working in a customer service or client liaison role
You take pride in delivering outstanding service
Reliant, dynamic, hard-working with a drive to succeed;
Excellent written and verbal communication skills;
Demonstrated organisational and prioritisation skills;
Strong stakeholder management & relationship building skills; and
The Benefits
Full-time permanent role paying $60k + super + bonus;
Join a successful business with a great reputation in the industry;
Standard business hours Monday to Friday
Free gym on site
Free parking on site
Progression on offer for career-focused individuals ; and
Modern office in Strathfield
How to Apply
Please submit your resume in Word format only.
Elise Muscat.
SENIOR ASSOCIATE, BUSINESS SUPPORT
Get in touch
Call me on 02 8825 6612
Visit me at the Greater Western Sydney offices
Connect with me on LinkedIn
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