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Records and Client Data Administrator

2 months ago

Coburg, Australia Merri-bek City Council Full time

**Hybrid Working **#LI-Hybrid**:

- **Temporary part time role - 3 days a week (until Feb 2026)**:

- **$84K to $95k + Super (pro-rata)**:

- **Ability to transfer or take LSL (Long Service Leave) within Local Government**

**About Merri-bek City Council**:
Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

**About the role**:
We are seeking to backfill the Records and Client Data Administrator role; this is a great opportunity to temporarily join Merri-bek’s IT Applications team.

The primary purpose of the Records and Client Data Administrator is to provide professional services and advice to Council officers, client groups and external customers in accordance with agreed standards and procedures to assist moving the organisation to embrace digital records and processes.

The incumbent is responsible for assisting with the maintenance and management of Councils corporate records and client databases, including assisting with reviewing the systems and playing a key role in the development of system functionality.

We are looking for someone who is passionate about data accuracy and delivering a positive customer experience both internally and externally.

**Skills and experience require to perform the role**:

- Experience working and administering a large corporate records database
- Ability to exercise initiative and seek new solutions to problems
- Excellent time management skills including setting priorities with workloads
- Commitment to excellence in customer service with excellent written and oral communication skills
- Ability to gain cooperation and assistance from staff and deliver reliable and responsive customer service
- Demonstrate initiative, flexibility, and creativity in the execution of the role
- Ability to analyse and resolve problems with attention to detail particularly regarding data content accuracy

**What the role can offer**:

- Extensive opportunities for training & career development
- Salary sacrifice options
- A real sense of work-life balance & flexible work options
- Employer-supported study assistance schemes
- Wellness programs

**Further support offered for our staff**:

- Up to 20 weeks primary & up to 5 weeks secondary parental leave
- Purchase leave
- Ceremonial leave
- Gender affirmation leave
- Family violence leave

**For further information about this position please contact **Ana Rachman** on 9240 2251**.**

**Applications close: 11:30pm, Monday, 25 November 2024.**

**How to apply**:

- Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council.

Merri-bek is focused on diverse representation of the community we serve. With this we value lived experience that could contribute to the shaping of this role and in turn will continue to provide representation and growth of safe and inclusive work culture.

**Our Commitment**:
In May 2021, Merri-bek Council adopted a revised Statement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse. We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about our Child Safety Commitment Statement on our website.