Service Desk Manager

**Introduction**: You will lead the Service Desk team and processes to drive high quality service, including incident, service request and problem management, service desk SLAs across all teams, communicating & leading major incident response and RCA’s, reviewing & improving the service desk processes and tooling, analysing ticket trends to eliminate or...

Service Desk Manager | MSP experience required **Your new company** An exciting new opportunity is available for a Service Desk Manager at a Market Leading Managed Service Provider. This is a permanent position, located in North Sydney and offers a modern onsite working environment and the option to work from home up to 2 days a week. **Your new...

Company Description At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa 9,000...

The Service Desk Manager is responsible for the support of end user and student computer services, Internal and External resources. You will be responsible for managing and reporting on service levels, relationship management and business communication in relation to operational support services and act as a senior technical resource within the Support...

Executive Level 1 - $112,233 - $122,486 plus 15.4% superannuation - Sydney, NSW Are you a tech-savvy leader with a passion for exceptional customer service? We want to hear from you. The IT Service Desk is a geographically dispersed team of IT professionals that provide frontline IT support for all CDPP systems to ensure the business objectives and...

$130,000 + Benefits Sydney, New South Wales Permanent Enterprise Enterprise Networking We're seeking an organized and proactive individual to take on the role of Service Desk Manager, overseeing the establishment and ongoing management of our MSP client's service desk function! As a Service Desk Manager you'll play a pivotal role in ensuring the...

I-MED Radiology Network is Australia's largest and a global leader of diagnostic imaging, with circa 5,000 employees, located in more than 240 clinics across metropolitan, regional, and rural communities throughout Australia. We offer medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and...

Permanent position - $120k - $125k + super - Alexandria location **The Role** As Service Desk Manager, your duties will involve overseeing systems management, incident management as well as infrastructure monitoring and administration. You will also serve as an escalation point for the service desk, including: desktop, network & server support....

Service Desk Manager | Permanent Position | Western Sydney **Your new company** *** An exciting new opportunity is available for an IT Service Desk Manager at a Software Services Company in the Automotive Industry. This organisation is located in Western Sydney and has excellent facilities on-site. **Your new role** You will be responsible for the...

**Service Desk Manager | Helpdesk Manager - Service Desk, Desktop, Office 365, AD, Active Directory, Networks, Security** The prime primary responsibility for the **Service Desk Manager | Helpdesk Manager - Service Desk, Desktop, Office 365, AD, Active Directory, Networks, Security - **is to manage, improve and drive a core operational support IT team to...

Fun, rewarding, people-first culture! - Lead our IT Service Desk team (Lvl 1 & 2) - Flexible, hybrid working environment KFC is about more than just our delicious finger lickin’ chicken! Our people are our number one priority. We strive to enable every person in our business to be their best self, make a difference and have fun! As **Service Desk &...

**The position** The IT Service Desk Analyst works within the IT department and is responsible for ensuring that efficient and effective responses to requests for day-to-day technical advice and support to internal employees and systems. The IT Service Desk Analyst will need to display a high level of competency in customer service, technical...

Service desk manager, technical leadership, global organization **Your new company** A large system integrator managing many Government contracts has been at the forefront of global mobile communications and is the market leading provider of voice and high-speed data communications. **Your new role** - Leading the Service Desk function with a strong focus...

An oppourtunity for an ICT Service Desk Manager is available with a Federal Government Agency in Parramatta. To be successful in the role you will need to have had experience working in a similar role or have the proven ability to perform all of the duties outlined below. **Due to the nature of the position it is a requirment for the applicant to be an...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Novotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives. Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas. Our people are critical in...

**Company Description**: We are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are...

Company Description We are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are working...

**26 days’ annual leave, including 1 for your birthday**: - **Permanent full-time role based in Sydney, Brisbane, Melbourne, or Adelaide**: - **Flexibility - work from home and from the office each week** **Role** We have an exciting opportunity for a Service Desk Manager to lead and mentor the support team. You will be responsible for managing and...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...