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Aps4 Program Support Officer

4 weeks ago

Brisbane, Australia Talent International Full time

australia brisbane contract up to au$43.82 per hour**The opportunity**

Our client is a community focused federal government agency. They have an exciting opportunity available for multiple APS4 Support Officer’s, to join the 3P Transition Branch in preparing the Agency’s Service Delivery to transition into a new Salesforce CRM & 3P Service Model.

The 3P Transition Operational Readiness Team, focus on ensuring the business and staff are ready for 3P transition. They oversee the alignment of People, Processes, and Platforms, ensuring Service Delivery is ready to operate in the new environment. They work closely with leadership across service delivery to confirm that readiness activities are completed and act as a conduit to bridge gaps in readiness. Our Operational Readiness Team confirms alignment and readiness, making sure the 3P transition enhances our operations, not hinder them.

Labour Hire hourly rate spanning an initial 12 months, with the opportunity to extend. APS4 level role paying an hourly rate of $43.82 + Superannuation, to be based out of our client’s Brisbane location.

On offer is 2 days working from home, with 3 on site, hours expected are an average of 37.5 hours across a 5-day working week.

**About the role**

The APS4 Support Officer may have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex enquiries.

**Responsibilities will include**
- Providing advice, procedural guidance and administrative support to staff and stakeholders
- Assisting with data remediation and analysis on relevant project activities
- Assisting and supporting regular project reporting including status updates and exception reports
- Building rapport and maintain stakeholder relationships to support the delivery of projects
- Managing, collating, interpreting and analysing data to produce reports and dashboards that inform strategic and operational planning
- Undertaking project activities including related administrative tasks and functions

**About you**
- **Australian citizenship is a requirement to be eligible for this position**:

- IT oriented, with the ability to learn multiple systems / platforms
- Demonstrated experience within fast paced environments
- Ability to exercise independent judgement
- Data entry experience
- Disability or Government experience highly advantageous

**APPLY**