IT Desktop Technician

3 months ago

Brisbane, Australia Fuse Recruitment Full time

**Brisbane QLD**

**$75000 - $85000 per annum**

**Full time**

**Join Our Client’s Brisbane Team as an IT Desktop Technician**
Are you an IT Desktop Technician with a passion for face-off to global technical teams, coordination of local hands-and-eyes services, and supporting key regional projects? If so, we want you to be a part of our client’s Brisbane team. The client is a global leader in upstream and midstream oilfield technology solutions. It brings over a century of expertise and 7,000 global team members who deliver forward-thinking innovations.**About the Role**:
As the IT Desktop Technician, you will be the first point of contact for Office and Plant users, responsible for logging direct incoming requests in the ServiceNow tool. You will provide on-site support for devices, peripherals, printers, telecommunications, and network infrastructure. You will ensure depot activities align with global standards, maintain IT asset databases, and manage relationships within IT, local users, and the business.**Benefits to the Successful Applicant**:

- Competitive Salary
- Professional Development Opportunities
- Collaborative and Inclusive Work Environment

**Duties**:

- First point of contact for IT issues and requirements.
- On-site support for devices, peripherals, printers, telecommunications, and network connectivity.
- Explain business impact to remote teams and support key regional projects.
- Consult on regional/local considerations for global IT Infrastructure and Operations initiatives.
- Point of contact for testing, roll-out planning, and communications
- Work in partnership with the regional business to ensure effective IT Service delivery.
- Infrastructure support for Office 365/On-premises Exchange servers, Microsoft Stack, and more.
- Follow-the-sun support and escalations for enterprise messaging platforms.

**Requirements**:

- Australian Citizen or Permanent Resident.
- Tertiary qualification in Information Technology; Computer Science Discipline (preferred).
- Solid experience in servicing technical products in the oil, gas, and utility chemical market
- Personal drive and tenacity for business growth, quality improvement, and customer satisfaction.

If you think this could be the role for you, then please
- **Kary Chen **on
- **0411 930 054.**
- At Fuse IT & Digital, we specialise in recruitment for the IT & Digital industries and actively source for a broad range of established clients. If you are a Developer, Business Analyst or any other IT professional looking for your next opportunity, we’d love to hear from you._
- If you know someone looking for a job, refer them to us and we’ll give you $500* if we find them a new role_
SCR-Kary-Chen
- #ChooseFuse

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