Customer Service Supervisor

2 weeks ago


Northgate, Australia Cleanaway Full time

**Job no**: 516356
**Work type**: Permanent - Full Time
**Location**: QLD
- Permanent Full Time Position - Northgate, QLD
- Opportunity for career progression
- Be a part of making a sustainable future possible

**Who we are**

When you start to think of waste as a resource, it opens up a world of possibilities. Cleanaway is the largest waste management company in Australia providing sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies to provide sustainable waste management solutions.

**The Position**
- Ensure consistent execution of end-to-end processes in accordance with company policies
- Continuously enhance service delivery by learning new professional skills and sharing best practice
- Highlight risks, opportunities and alternatives to resolve or enhance service performance
- Manage and maintain accurate data records
- Reconcile, report and audit asset management as required
- Drive continuous improvement in the utilisation and productivity of administration processes

**Your Skills and Experience**
- Experience in managing/ supervising customer service/administrative teams and personnel
- Demonstrated ability to coach and mentor a team
- Proven track record involving process simplification & standardization
- Excellent written and verbal communication skills
- Advanced time management and organisational skills
- Tertiary qualifications in business administration or equivalent experience
- Familiarity with contact centre technologies and customer reporting tools

**Benefits**
- Training and development opportunities
- Career advancement
- Competitive pay and benefits
- Job security
- Great leadership team

**How to Apply**

Cleanaway encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. If this sounds like the opportunity you’ve been waiting for, please forward your resume and cover letter by clicking “Apply”.

**Advertised**: 30 May 2023 E. Australia Standard Time
**Applications close**: 06 Jun 2023 E. Australia Standard Time



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