Service Associate

1 week ago

Sydney, Australia Westpac Institutional Banking Full time

**How will I help?**

As a service associate, you will provide service support to Platinum, Growth, and value clients across the customer lifecycle within Westpac Institutional Bank.

You will be responsible for service delivery and support for assigned industry portfolio, ensuring oversight of all services and enquiries being resolved on behalf of that customer within GTS, WIB or operations teams.

You will support clients and respond to all enquiries within defined service standards, resolving matters competently, ethically, and commercially.

Contribute to and support the delivery of continuous process improvement by identifying better and simpler ways of working.

Key Accountabilities:

- Ensure all business-related risks are identified, logged, and managed in accordance with Westpac Group policy.
- Accountable to the business and assigned clients for service and support provided and have a strong understanding of client core products and their associated procedures and processes.
- Ensure compliance with all legislative, regulatory, and corporate policy requirements and standards, including ongoing maintenance of administrative requirements, skills, and knowledge.
- Support client revenue growth and deposit growth by providing outstanding service.

**What’s in it for me?**

You will play an important and significant part in the future of a business that has been around for 200 years. Our vision is to create better futures together. So, we will back you in the development of your career, with internal career prospects and flexible working. You will also be backed by a fantastic team of people in a can-do, supportive structure.

**What do I need?**

To be successful in this role you will have proven ability managing institutional clients and have a deep knowledge of their servicing needs in one or more of the following: lending, financial markets, or transactional products.

You will have supported key clients in portfolio and industry sectors to ensure superior service is provided and be proactive in anticipating customer needs based on prior knowledge of client solutions.

You understand WIB stakeholders, knowledge of institutional customers, knowledge of industry segments, product needs and core solutions as well as the associated systems, procedures, and processes to support them.

Ideally, you will be familiar with GTS and other transactional banking products and have an understanding of operational risk, Juno management and customer complaints processes.

**What’s it like to work there?**

As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?**

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.

  • Associate Director Nursing and Midwifery Services

    4 weeks ago

    Sydney, Australia Ambulance Service of NSW Full time

    **Employment Type**: Permanent Full time, 38 hours per week **Position Classification**: Nurse Mgr Gde 7 **Remuneration**:$170,723 pa to 173,269 pa + super and annual leave loading **Location**: Rozelle with relocation to the State Operations Centre, Sydney Olympic Park in early 2024 **Closing Date**: 4 December 2023 **ABOUT US** NSW Ambulance is an...

  • Associate Director Nursing and Midwifery Services

    4 weeks ago

    Sydney, Australia Ambulance Service of NSW Full time

    **Employment Type**: Permanent Full time, 38 hours per week **Position Classification**: Nurse Mgr Gde 7 **Remuneration**:$170,723 pa to 173,269 pa + super and annual leave loading **Location**: Rozelle with relocation to the State Operations Centre, Sydney Olympic Park in early 2024 **Closing Date**: 4 December 2023 **ABOUT US** NSW Ambulance is an...

  • Associate Director Nursing and Midwifery Services

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Ambulance Service NSW Full time

    Employment Type: Permanent Full time, 38 hours per weekPosition Classification: Nurse Mgr Gde 7Remuneration:$170,723 pa to 173,269 pa + super and annual leave loadingLocation: Rozelle with relocation to the State Operations Centre, Sydney Olympic Park in early 2024Closing Date: 4 December 2023ABOUT USNSW Ambulance is an integral part of the NSW Health system...

  • Service Associate

    2 weeks ago

    Sydney, New South Wales, Australia Westpac Institutional Banking Full time

    How will I help?As a service associate, you will provide service support to Platinum, Growth, and value clients across the customer lifecycle within Westpac Institutional Bank.You will be responsible for service delivery and support for assigned industry portfolio, ensuring oversight of all services and enquiries being resolved on behalf of that customer...

  • Small Animal Associate Vet Surgeon

    3 weeks ago

    Sydney, Australia The Vet Service Full time

    Small Animal Associate Vet Surgeon Job, New South Wales, Australia **Salary**:$80,000 - $120,000 AUD, DOE** **Package**: - Leadership development and mentoring guaranteed - AVA & Vin Memberships provided - Paid Parental leave **Type of Work**: Associate Vet Surgeon Job **Job Details**:Our client is looking for a Associate Vet Surgeon Job to join their...

  • Small Animal Associate Vet Surgeon

    3 weeks ago

    Sydney, Australia The Vet Service Full time

    Small Animal Associate Vet Surgeon Job, New South Wales, Australia **Salary**:$80,000 - $120,000 AUD, DOE** **Package**: - Generous base salary, sign on bonus and retention bonus offered, in line with the experience you bring - Flexible school and family friendly working arrangements (school hour rostering available) - Bespoke CE options and paid study...

  • Associate, Client Services

    3 weeks ago

    Sydney, Australia S&P Global Full time

    S&P Global (July 2023) Market Intelligence Client Services Associate Development Program (Sydney) **Role**: Client Services Associate **The Location**: Sydney The S&P Global Market Intelligence Client Services Associate Development Program offers emerging professionals an opportunity to join a rapidly growing company with an exceptional corporate culture....

  • Small Animal Associate Veterinarian

    4 weeks ago

    Sydney, Australia The Vet Service Full time

    **Salary**: Up to 120000 AUD, DOE **Type of Work**:Associate Veterinarian **Package**: - Generous base salary, sign on bonus and retention bonus offered, in line with the experience you bring. - Flexible school and family friendly working arrangements (school hour rostering available). - Leadership development and mentoring guaranteed! - Bespoke CE...

  • Small Animal Associate Veterinarian

    4 weeks ago

    Sydney, Australia The Vet Service Full time

    **Salary**: Up to 120000 AUD, DOE **Type of Work**:Associate Veterinarian **Package**: - Generous base salary, sign on bonus and retention bonus offered, in line with the experience you bring. - Flexible school and family friendly working arrangements (school hour rostering available). - Leadership development and mentoring guaranteed! - Bespoke CE...

  • Associate, Client Services

    2 weeks ago

    Sydney, New South Wales, Australia S&P Global Full time

    S&P Global (July 2023) Market Intelligence Client Services Associate Development Program (Sydney)Role: Client Services AssociateThe Location: SydneyThe S&P Global Market Intelligence Client Services Associate Development Program offers emerging professionals an opportunity to join a rapidly growing company with an exceptional corporate culture. The program...

  • Service Delivery Associate

    3 weeks ago

    Sydney, Australia CyberCX Full time

    Work in a dynamic, independent environment - Hybrid work arrangements - Ongoing personal development CyberCX is Australia’s leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Service Delivery Associate to join our Service Delivery team. The Service...

  • Small Animal Associate Vet Surgeon

    4 weeks ago

    Sydney, Australia The Vet Service Full time

    **Salary**:Up to $120,000 AUD, DOE** **Package**: - Four weeks annual leave, and one-week study leave - Competitive salary and benefits in line with experience **Type of Work**: Associate Veterinarian **Job Details**:Our client is looking for a Associate Veterinarian to join their team. The clinic is brand-new and equipped with state-of-the-art...

  • Small Animal Associate Vet Surgeon

    4 weeks ago

    Sydney, Australia The Vet Service Full time

    **Salary**:$80,000 - $120,000 AUD, DOE** **Package**: - Leadership development and mentoring guaranteed - AVA & Vin Memberships provided - Paid Parental leave **Type of Work**: Associate Vet Surgeon Job **Job Details**:Our client is looking for a Associate Vet Surgeon Job to join their team. Located close to beautiful beaches, their clinic offers the...

  • Small Animal Associate Vet Surgeon

    4 weeks ago

    Sydney, Australia The Vet Service Full time

    **Salary**:Up to $120,000 AUD, DOE** **Package**: - Four weeks annual leave, and one-week study leave - Competitive salary and benefits in line with experience **Type of Work**: Associate Veterinarian **Job Details**:Our client is looking for a Associate Veterinarian to join their team. The clinic is brand-new and equipped with state-of-the-art...

  • Small Animal Associate Vet Surgeon

    4 weeks ago

    Sydney, Australia The Vet Service Full time

    **Salary**:$80,000 - $120,000 AUD, DOE** **Package**: - Leadership development and mentoring guaranteed - AVA & Vin Memberships provided - Paid Parental leave **Type of Work**: Associate Vet Surgeon Job **Job Details**:Our client is looking for a Associate Vet Surgeon Job to join their team. Located close to beautiful beaches, their clinic offers the...

  • Small Animal Associate Veterinarian

    4 weeks ago

    Sydney, Australia The Vet Service Full time

    **Salary**: Up to 120000 AUD, DOE **Type of Work**:Associate Veterinarian **Package**: - Competitive salary and benefits on offer - Opportunity for a suitable Vet to become a financial stakeholder through investment in the clinic - Four weeks annual leave, and one-week study leave - Relocation and migration support available for interstate and...

  • Small Animal Associate Veterinarian

    4 weeks ago

    Sydney, Australia The Vet Service Full time

    **Salary**: Up to 120000 AUD, DOE **Type of Work**:Associate Veterinarian **Package**: - Competitive salary and benefits on offer - Opportunity for a suitable Vet to become a financial stakeholder through investment in the clinic - Four weeks annual leave, and one-week study leave - Relocation and migration support available for interstate and...

  • Associate Director, Corporate Secretarial

    4 weeks ago

    Sydney, Australia Corporation Service Company Full time

    Associate Director, Corporate Secretarial Sydney, Australia  Monday to Friday, 9am -6pm Hybrid  The position Act as team head and be responsible in overseeing commercial activities and operations of the team and lead the team to manage the provision of timely and accurate corporate services. Key responsibilities include managing and...

  • Small Animal Associate Veterinarian

    2 weeks ago

    Sydney, New South Wales, Australia The Vet Service Full time

    Salary: Up to AUD, DOEType of Work:Associate VeterinarianPackage: Generous base salary, sign on bonus and retention bonus offered, in line with the experience you bring. Flexible school and family friendly working arrangements (school hour rostering available). Leadership development and mentoring guaranteed Bespoke CE options and paid study leave,...

  • Client Service Associate

    2 weeks ago

    Sydney, New South Wales, Australia Certane Full time

    **Client Services Associate Corporate Trust**About the businessWith $40 billion in assets under trusteeship we provide technology-enabled financial services to our partners and clients. We use our deep industry expertise to build modern financial technology and infrastructure, delivering greater transparency, efficiency, governance and customer outcomes.Our...