Trade Services Associate

1 month ago

Sydney, Australia CMC Markets Full time

As a Bilingual Trade Services Associate (Cantonese/Mandarin + English) at CMC Markets, you'll play a crucial role in maintaining our 14-year streak as recipients of “Canstar's Most Satisfied Customers” award.

Based in our vibrant Barangaroo office, you'll dive into the fast-paced world of financial services. You'll gain invaluable experience, develop your skills, and lay the foundation for a thriving career in the industry whilst participating in our career development pathway.

Your journey begins with comprehensive training, including the prestigious RG146 Financial Regulatory qualification. You'll become an expert in our cutting-edge trading platforms, learning from industry professionals who are passionate about your growth.

Why You'll like working here

Just some of the reasons you’ll love working here include:

- Continuous learning: Our generous L&D program covers both technical, performance and leadership training, ensuring you're always learning new skills.
- Leave benefits: Be recognised for each year of service by accruing up to 5 extra days of annual leave. Enjoy your birthday off to spend time with family and friends, on us Utilise a free annual charity day to give back to your community.
- Unlimited access to a dedicated benefits & wellbeing hub where you can save money through various retailer discounts, and make use of a variety of resources that will enhance your physical and mental wellbeing.
- Collaboration: We believe that great things happen when smart people work together, that’s why we’ve made the decision to work five days in the office.
- $O Trades: Staff & family trading accounts with CMC Markets Invest have access to the best brokerage rates in the market - $0 trades for all domestic and international equity orders
- Office perks: Help yourself to free breakfast cereals, condiments, and coffee to fuel your workday. Our culture club provides opportunities for everyone whether you’re into fitness, pizza making classes, socialising or bringing out your competitive side in trivia or lawn bowls, and so much more

What you’ll be working on

As our new Bilingual Trade Services Associate (Cantonese/Mandarin + English), you'll:

- Act as a brand ambassador, delivering exceptional service that keeps our clients coming back.
- Identify opportunities to enhance the client experience, contributing to our industry-leading reputation.
- Provide our clients a world-class experience in Cantonese/Mandarin and English

Your experience and expertise directly impacts the satisfaction of our clients, as millions of their trades are successfully executed annually.

What will help you be successful?
- Has a strong customer service orientation and thrives in a client-centric environment.
- Demonstrates passion and enthusiasm for the financial services industry.
- Communicates effectively, both verbally and in writing.
- Shows resilience and adaptability in a high-volume call centre setting.
- Eligibility to work in Australia permanently.

Previous customer service experience is a plus, but your attitude and willingness to learn are what truly matter.

The things we live by

CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don’t just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone

Click on the link to find out more about the things we live by at CMC Markets CMC Markets

We look forward to hearing from you

  • Trade Services Associate

    1 month ago

    Sydney, Australia CMC Markets Full time

    As a Bilingual Trade Services Associate (Cantonese/Mandarin + English) at CMC Markets, you'll play a crucial role in maintaining our 14-year streak as recipients of “Canstar's Most Satisfied Customers” award.Based in our vibrant Barangaroo office, you'll dive into the fast-paced world of financial services. You'll gain invaluable experience, develop your...

  • Trade Finance Associate

    1 month ago

    Sydney, New South Wales, Australia Randstad Full time

    Role OverviewWe are seeking a highly motivated Trade Finance Associate to join our team. In this role, you will be responsible for providing exceptional customer service to clients across various trade finance needs.

  • Trade Solutions Associate

    3 weeks ago

    Sydney, New South Wales, Australia Randstad Full time

    Your new companyA leading financial institution is seeking a Trade Solutions Associate to join their team. This role offers an exciting opportunity to work in a dynamic environment and contribute to the delivery of trade solutions.Salary: $60,000 - $80,000 per annumJob Description:Company OverviewWe are a Big-4-Bank committed to providing exceptional service...

  • Trade Services Associate: Thriving in Financial Markets

    1 month ago

    Sydney, New South Wales, Australia CMC Markets Full time

    As a Bilingual Trade Services Associate at CMC Markets, you'll play a pivotal role in maintaining our reputation as industry leaders. Based in our dynamic Barangaroo office, you'll navigate the fast-paced world of financial services, gaining invaluable experience and developing your skills.Your journey begins with comprehensive training, including the...

  • Associate - Trade Confirmation Operations

    2 months ago

    Sydney, Australia Commonwealth Bank Full time

    **Do Work That Matters **. CommBank’s Confirmations Operations team, looking for an Associate to join this high performing function, operating within our Market Operations business and focussed on providing operational support to our Global Markets, Commodity and Treasury trading desks. Sitting within our Chief Operating Office (COO), our Market...

  • Associate Director

    1 month ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Associate Director - Trade Finance Operations **Do Work That Matters**. CommBank's Business, Institutional & Market Operations (BIMO) business is looking for an Associate Director/Manager level Trade professional to join and contribute to our strategic transformation program to help drive Trade Finance Operations and BIMO's vision. BIMO supports CBA's...

  • Associate, Trade Support

    3 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Associate, Trade Support - Market Operations **Do Work That Matters**. CommBank's Trade Support team is looking for an Associate to join our Market Operations business in supporting CommBank's Front Office in establishing and maintaining trading activity across a range of Financial Market Products that we offer. The trade support team is focussed on...

  • Associate, Trade Finance Operations

    6 months ago

    Sydney, Australia NAB - National Australia Bank Full time

    **Work type**: Fixed term Full time, Secondment **Region**: NSW- Sydney inner - **Excellent fixed term opportunity for 12 months**: - **Specialised Trade Finance Operations role**: - **Join a supportive and diverse team** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** Your...

  • Client Services Associate

    2 months ago

    Sydney, Australia CMC Markets Full time

    Client Services Associate If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing....

  • Exchange Traded Funds

    6 months ago

    Sydney, Australia JPMorgan Chase & Co. Full time

    Embark on a rewarding career journey with the firm in the Operations team where we are committed to excellence, innovation, and fostering a collaborative environment. Join a high performing team and make an immediate impact to our Exchange Traded Funds (ETF) Servicing business. As an Associate in the Exchange Traded Funds (ETF) Servicing Operations team,...

  • Client Services Associate

    2 months ago

    Sydney, Australia CMC Markets Full time

    Client Services AssociateIf you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow...

  • Equities Trading

    4 weeks ago

    Sydney, Australia JPMorganChase Full time

    **JOB DESCRIPTION** If you are passionate about trading and want to be part of a team that thrives on challenges and excels in delivering exceptional results in a highly competitive market, this role may be for you. As an Analyst/Associate on the Delta One desk, part of the Equity Derivatives Group (EDG), you will work in a small team environment and be...

  • Associate Account Director

    7 months ago

    Sydney, Australia The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Client Services Associate

    5 days ago

    Sydney, Australia CMC Markets Full time

    If you also believe that everyone should be able to achieve their financial potential, then you’ll love contributing to CMC Markets’ company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow yourself personally and...

  • Associate, Trade Support

    3 months ago

    Sydney, Australia Commonwealth Bank Full time

    **Do Work That Matters **. CommBank’s Trade Support team is looking for an Associate to join our Market Operations business in supporting CommBank’s Front Office in establishing and maintaining trading activity across a range of Financial Market Products that we offer. The trade support team is focussed on supporting traders, performing Trade...

  • Trade Services Associate

    4 weeks ago

    Sydney, New South Wales, Australia CMC Markets Asia Pacific Pty Ltd Full time

    Unlock a rewarding career in the fast-paced world of financial services with CMC Markets Asia Pacific Pty Ltd.About the Role:We are seeking an exceptional Bilingual Trade Services Associate to join our vibrant Barangaroo office, contributing to our 14-year streak as recipients of Canstar's Most Satisfied Customers award.This role offers unparalleled...

  • Trade and Client Service Specialist

    3 weeks ago

    Sydney, New South Wales, Australia CMC Markets Asia Pacific Pty Ltd Full time

    Job DescriptionAbout the RoleWe are seeking a highly motivated and customer-focused Trade Services Associate to join our team at CMC Markets Asia Pacific Pty Ltd.The ideal candidate will possess excellent communication skills, both written and verbal, and have a strong passion for delivering exceptional client experiences in a fast-paced financial services...

  • Aladdin Client Transformation, Trading, Associate

    4 months ago

    Sydney, Australia BlackRock, Inc. Full time

    Aladdin Client Transformation, Trading, Associate, **About this role** **Job Purpose/Background**: BlackRock Inc. is a preeminent global firm, providing investment management, risk management and advisory services to institutional and individual investors around the world. The Aladdin Business provides clients with access to the intellectual capital, risk...

  • Peak Trade Sales Associate

    4 weeks ago

    Sydney, New South Wales, Australia JB Hi-Fi Full time

    Company OverviewJB Hi-Fi is one of Australasia's largest and most trusted retailers, specialising in consumer electronics, home entertainment, and home appliances. With over 200 stores and a team of 7,000 members across Australia and New Zealand, we strive to deliver the best range, prices, and service to our customers every day.About This OpportunityWe are...

  • Associate, Pre-trade Operations

    3 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Associate, Pre-Trade Operations (6 Month Max Term) **Do Work That Matters** CommBank's Market Operations business is looking for an Associate to join our Pre-Trade Operations - Client Data team which sits within our Traded Products Operations function designed to provide extensive support for our Institutional Banking and Markets (IB&M) front-office...