Associate Director, Corporate Secretarial

3 weeks ago

Sydney, Australia CSC (Corporation Service Company) Full time

**Associate Director, Corporate Secretarial**

**Sydney, Australia**

**Monday to Friday, 9am -6pm**

**Hybrid
**The position**

Act as team head and be responsible in overseeing commercial activities and operations of the team and lead the team to manage the provision of timely and accurate corporate services. Key responsibilities include managing and strengthening business relationship with clients through various commercial activities and leading the team to ensure deliverables are up to expectations.

**Key responsibilities**

Client Service and Relationship Management
- Act as the Head of the team to ensure our client portfolio are well managed by the team
- Responsible for complex requests directly and delegates the operational work to the team
- Developing our corporate services client base via establishing and enhancing long term relationships with all clients and business partners
- Manage the client portfolio by offering our solutions to match the needs of our clients
- Proactively identifying new business /upsell and cross-sell opportunities with our existing clients Oversee overall deal activity by leading the team including acquisitions, divestments, capex, refinancing or any other relevant matters

Business Development
- Responsible for an assigned target of new revenue
- Maintains and grows excellent relations with existing clients and intermediaries, resulting in the identification of commercial opportunities, upsell and delivery of increased revenues from new and existing clients Attends meetings of prospects and intermediaries to present Intertrust and its services

Team Management
- Supervises a team to provide professional trustee and other financial services to clients
- Proactively conducts regular internal meetings to plan WIP and on-going projects and deadlines with the team
- Empower and coach team members to solve specific and complex client requests or problems Coaches Associate Director and team members on performance, completes employee performance evaluations and recommends appropriate career development plans and rewards

Compliance
- Ensures proper level of Compliance awareness among staff in the team
- Trains, coaches and manages the team in fully complying with the Intertrust client acceptance process and procedures
- Ensures active monitor transaction of the trusts under management Monitors budget annual compliance reviews and review and sign off on the compliance reviews performed by the team

**Required knowledge, skill set and experience**
- Degree holder in Law / Business Administration or other similar disciplines
- Minimum of 15 years’ experience in a Legal, Accounting or Governance role with relevant accounting or legal qualifications
- Preferable for services provider or similar industry experience
- Works well under pressure, delivers results and meets customer expectations
- Works collaboratively and enjoys working with and influencing people
- Strong verbal and written communication skills
- Self-starter with good planning and organizational skills
- Highly principled and able to resolve issues

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