Claims Specialist

1 month ago


Melbourne, Australia Allianz Australia Full time

**Claims Specialist - Client Partnerships, Workers Compensation**
- Put the customer at the heart of everything you do
- Feel empowered to make a positive impact
- Allianz is a Flex Ready Employer & remote working options are available

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening-up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flexibility for balance and the support you need.

We know that flexible work comes in different forms, that’s why we’re embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual.

So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

Due to groth we have new Claims Specialist role, your focus in this role will be to identify and implement strategies to support programs that improve performance.

**You'll be responsible for**:

- Supporting business objectives, ensuring service levels, customer expectations and regulatory obligations are met for the related business area/s.
- Manage internal relationships, modelling team collaboration in resolving issues within and across teams, providing direction and support when escalated for optimal resolution and results.
- Influence and drive actions with teams to improve claims management, and ensure best practice claims management principles are adopted long term
- Proactively engage with clients, partners and providers in the identification and development of key programs of work relevant to business/ performance need.
- Lead delivery of key programs of work, ensuring programs are executed to program intent and objectives are met.
- Proactively monitor, assess, and report on trend developments and business risks that will potentially impact claim strategies and client performance.
- Partner Business Account Managers in conducting root cause analysis and support the overall client program workshops.
- Provide measurable and actionable recommendations to the Team Manger through projects and initiatives to improve performance and assist in advocating for best practice claims management

**Important to your success**:

- A passion for helping our customers and delivering a great customer experience
- Strong interpersonal and communication skills with the ability to build strong, lasting relationships
- The ability to identify and implement performance improvement initiatives
- Experience in case management within a personal injury setting and/or an Allied Health background with demonstrated experience in supporting injury recovery through a clinical setting/ environment.
- Resilience and a proven ability to work in a highly energetic environment

**What's on offer?**
- When you grow, we grow - that's why no-one will get in your way of how far, wide, or high you want to push your career
- A fun, positive & supportive team environment; we work together to achieve great results

**Job Level**:
Management

**Location**:

- Melbourne, VIC, AU, 3000**Available until**:
26/06/2023

**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
27280


  • Claims Specialist

    1 month ago


    Melbourne, Australia Safety People Full time

    Hybrid working conditions offered - 12 Month fixed term contract - Work for a leading food retailer Job Title: Claims Specialist (End to End Case Officer) Our client is seeking an experienced Claims Specialist to join their team on a 12-month fixed-term contract basis. As a "Floating" Claims Specialist, you will backfill portfolios when others are on leave...

  • Claims Specialist

    1 month ago


    Melbourne, Australia Newpath Recruitment Pty Ltd Full time

    Excellent salary package - Growth and progression opportunities - Excellent company culture We are currently working with an Australian owned brand with a national footprint that is continually growing. They have a current need for an in hour claims specialist to handle a broad range of general insurance claims. **THE ROLE** The Claims Officer...


  • Melbourne, Australia Kennedy Reid Full time

    Management of liability litigated claims in the motor space - Role can be based in Sydney, Melbourne or Brisbane - Career progression opportunities available and WFH flex following probation **The Role**: Our client is a national leader in the Motor insurance industry. They are seeking a Litigated Claims Specialist with a general insurance background to...

  • Claims Specialist

    1 month ago


    Melbourne, Australia Allianz Australia Full time

    **Claims Specialist - Client Partnerships, Workers Compensation** - Put the customer at the heart of everything you do - Feel empowered to make a positive impact - Allianz is a Flex Ready Employer & remote working options are available At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never...


  • Melbourne, Australia TAL Full time

    **Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...


  • Melbourne, Australia AXA Group Full time

    Claims Specialist, Casualty (Brooklyn) Sydney / Melbourne – Australia With offices located throughout Australia, Brooklyn Underwriting is a highly accomplished underwriting operation that has been operating for over two decades and is the SME flagship of AXA XL, the market leading global insurer. Brooklyn’s insurance products are customised,...

  • Claims Specialist

    4 weeks ago


    Melbourne City Centre, Australia Victorian Managed Insurance Authority Full time

    Claims Specialist, Domestic Building Insurance Fixed Term 2 years contract. About VMIA Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance portfolio, established under the Victorian Managed...

  • Claims Specialist

    1 month ago


    Melbourne, Australia Allianz Australia Full time

    **CLAIMS SPECIALIST - WORKERS COMPENSATON I MELBOURNE, VIC** **Want to know how it feels to be genuinely supported to grow and develop your career?** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the...


  • Melbourne, Australia Mars Recruitment Full time

    Our client in the insurance industry are seeking a Recoveries Specialist. You will be responsible for managing a portfolio of credit hire and repairer claims to conclusion or escalation. The role maintains a high standard of claim settlements through assessing liability, recovery potential and negotiating with third parties and insurers. Key...


  • Melbourne, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. **Your...


  • Melbourne, Australia Safety People Full time

    Flexible Working Arrangement - Car Parking Available - Permanent Full-time Position Our client is a well-established manufacturing company, who is looking for a superstar claims specialist on a permanent full time basis. As an Injury Management Specialist, you will play a significant role by providing expertise and support in work-related injury management,...


  • Melbourne, Australia TAL Full time

    **Job Description**: **Claims Quality Assurance Specialist** - Join Australia’s No.1 Life Insurer - Growing claims team - Sydney or Melbourne location As a Quality Assurance Specialist you will be responsible for providing quality assurance in relation to claim assessment in line with the TAL claims quality framework and risk management principles. A key...


  • Melbourne City Centre, Australia Guild Group Full time

    Job Number: - 493400 Work type: - Full Time Permanent **Location**: - Melbourne (CBD) Categories: - Claims **Your new company** Guild Insurance is Australia’s leading provider of insurance solutions for allied healthcare professionals. For more than 50 years, we’ve been providing exceptional products and services and unparalleled customer...


  • Melbourne, Victoria, Australia AIG Full time

    #LI-JC1Join us in Claims Specialist to take your Claims career to the next level with a global market leader.AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. AIG's General Insurance offers a broad range of...

  • Claims Specialist

    4 weeks ago


    Melbourne, Australia Victorian Managed Insurance Authority Full time

    Location: Melbourne | CBD Job type: Full time / 2 years Organisation: Victorian Managed Insurance Authority **Salary**: Salary not specified Occupation: Insurance and Superannuation Reference: VG/1698944 We have a fantastic opportunity for a claims management professional to join the Claims team within the Domestic Building Insurance (DBI)...


  • Melbourne, Australia AIG Full time

    #LI-JC1 Join us in Claims Specialist to take your Claims career to the next level with a global market leader. AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG’s General Insurance offers a broad range...

  • Claims Learning

    4 days ago


    Melbourne, Australia TAL Full time

    Company Description Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...


  • Melbourne, Australia Chubb INA Holdings Inc. Full time

    Chubb is the world’s largest publicly traded property and casualty insurance company, with over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations...


  • Melbourne, Australia AIG Full time

    #LI-JC1Join us in Claims Specialist to take your Claims career to the next level with a global market leader.AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG’s General Insurance offers a broad range of...


  • Melbourne, Australia Procare Group Full time

    Join a leading national provider of insurance support services! - Comprehensive induction and ongoing support! - Work from home flexibility! From a family-started company to an ever-growing national business of over 20 years, we’re committed to being the most respected national insurance support service business in Australia. We are all about building a...