Motor Vehicle Claims Specialist

3 weeks ago


Melbourne, Australia Mars Recruitment Full time

Our client in the insurance industry are seeking a Recoveries Specialist. You will be responsible for managing a portfolio of credit hire and repairer claims to conclusion or escalation. The role maintains a high standard of claim settlements through assessing liability, recovery potential and negotiating with third parties and insurers.

Key Responsibilities:

- Communicate with key internal and external stakeholders
- Investigate all evidential requirements to progress the claim
- Review and interpret claim related documentation
- Research and assess market rate evidence for the invoice period
- Proactively negotiate the recovery % of at fault claims with insurers
- Negotiate settlement with insurers
- Prepare thorough file details to escalate a claim to the legal department when deemed appropriate
- Track the collection of monies, confirm payment has been received once settlement is agreed upon and close file appropriately
- Develop strong relationships with key stakeholders across the company

What we are looking for:

- Tertiary qualification desirable but not essential.
- Previous experience managing a portfolio of claims.
- Motor Vehicle Hire/ Credit hire knowledge/ insurance industry experience
- Strong decision making and analytical skills
- Excellent negotiation and conflict management skills
- Ability to work under pressure and multi-task effectively
- Maintain a high degree of confidentiality and privacy



  • Melbourne, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...


  • Melbourne, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Claims Consultant

    3 weeks ago


    Melbourne, Australia GT Insurance Full time

    Work for a specialist underwriting agency - Melbourne CBD Location - Great Team Culture **An excellent Motor Claims Consultant opportunity has arisen in a Leading Underwriting Organisation to support and maintain claims functions.** **The Role**: We currently have an excellent opportunity for a person with motor vehicle claims consultant experience to join...

  • Motor Claim Specialist

    3 months ago


    Melbourne, Australia Suncorp Group Full time

    **Join the Road to Success with Suncorp - Become a Motor Claim Specialist!** Are you a customer service rockstar with a passion for making a difference? Our Melbourne Team is on the lookout for exceptional individuals to join our dynamic Motor Lodgment team on a permanent basis. We have a mix of Full-Time & Part-time roles available roles available. Why...

  • Motor Claims Advisor

    8 months ago


    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in...

  • Claims Advisor

    7 months ago


    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of...

  • Motor Claims Advisor

    7 hours ago


    Melbourne, Australia Ensure Recruitment Full time

    12-month contracts available - Work for a global Insurer - Flexible working arrangements My client is a Global Insurer with offices all around Australia who are on the hunt for some Motor Claims Advisors to join their fun and friendly team. **What will you be doing**: - Working on motor/heavy motor claims, managing the process end-to-end - Assessing all...


  • Melbourne, Australia Succession Recruitment Pty Ltd Full time

    Hybrid Role - Global insurer - Generous Salary You will be responsible for your own portfolio of Commercial Motor Claims from notification to settlement of the claims. You will also demonstrate excellent communication skills and enjoy building relationships with brokers. For this role you will need a strong Motor claims background, previous experience in...

  • Motor Claims Manager

    2 weeks ago


    Port Melbourne, Australia Fuse Recruitment Full time

    Motor Claims Manager - **Location**: - Port Melbourne - Victoria - **Work Type**: - Full Time - **Salary**: - AU$65000 - AU$75000 per annum + super - **Reference**: - 23878 - Are you an experienced Motor Claims Consultant looking for a new challenge? Do you want to work for a highly regarded insurance broker in Melbourne? If so, we have an exciting...


  • Melbourne, Australia Insurance Australia Group Full time

    **National, operating on Sydney time zone**: - **Full-time**: - **Business Performance, Motor Claims** **READY FOR ANYTHING?** At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We call it the IAG way, and it means we all...


  • East Melbourne, Australia BT6 Resourcing Full time

    **Job Title**:Credit Hire Defence Report Writer **Term**:Full Time **Salary**:Competitive + Benefits **About Us** Fast growing, technology led company that delivers market leading (and award winning!) solutions and services to clients in the UK. We focus on the Insurance industry, the Motor sector, dealing directly with small, medium, and large-scale...


  • Melbourne, Australia Bridgetech Connect Full time

    Fast growing, technology led company that delivers market leading (and award winning!) solutions and services to clients in the UK. We focus on the Insurance industry, the Motor sector, dealing directly with small, medium, and large-scale insurers and are launching our services into the Australian market. We offer services focussed on investigating and...


  • Melbourne, Australia Fuse Recruitment Full time

    Claims Executive-Motor - **Location**: - Melbourne - Victoria - **Work Type**: - Permanent - **Salary**: - Super - **Reference**: - 21411 - Due to steady growth our Client; a successful Insurance Brokerage based in the Inner Western Suburbs are seeking a Claims Consultant with experience in Motor claims. There is the opportunity to move into the broking...

  • Motor Claims Role

    7 months ago


    Melbourne, Australia Ensure Recruitment Full time

    Excel In Client Service And Looking To Work WIth HIgh End Clients? - Time To Review Your Your Motor Claims Career? - Be Part Of A Dynamic Team Join a highly successful, vibrant company in its continued success and growth. **What you will enjoy about this role**: - You will be acting as the client advocate, working with highly prestigious clients in the...


  • Melbourne, Australia Kennedy Reid Full time

    Management of liability litigated claims in the motor space - Role can be based in Sydney, Melbourne or Brisbane - Career progression opportunities available and WFH flex following probation **The Role**: Our client is a national leader in the Motor insurance industry. They are seeking a Litigated Claims Specialist with a general insurance background to...

  • Motor Assessor

    8 hours ago


    Melbourne, Australia Insurance Australia Group Full time

    Have meaningful impact. As a **Motor Assessor**, you can have meaningful impact. Here’s how: - Restore faith - Help them recover after tragedy - Make their world a safer place Join the largest insurance group in Australia and New Zealand. We’re here for you. Are you ready? **YOUR ROLE** We have an exciting permanent opportunity for a Motor Assessor...

  • Motor Claims Advisor

    7 months ago


    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...

  • National Lead

    1 day ago


    Melbourne, Australia WorkFocus Full time

    Company Description **What we offer you**: - One of Australia’s ‘Best Places to Work’ - Nationwide support from the most-awarded work and wellness provider in Australia - Leading work culture, flexibility, reward and recognition and career development At WorkFocus, we get people well and working again. We have positively impacted the social,...


  • East Melbourne, Australia BT6 Resourcing Full time

    **About Us** Fast growing, technology led company that delivers market leading (and award winning!) solutions and services to clients in the UK. We focus on the Insurance industry, the Motor sector, dealing directly with small, medium, and large-scale insurers and are launching our services into the Australian market. We offer services focussed on...


  • Melbourne City Centre, Australia Fuse Recruitment Full time

    Motor Claims Consultant - **Location**: - Melbourne CBD - Victoria - **Work Type**: - Permanent - **Salary**: - AU$60000 - AU$70000 per annum + Superannuation - **Reference**: - 19191 - **A claim a day keeps the doctor away! We are seeking claims consultants looking to join a nationally recognised motor claims team!!** An exciting opportunity has arisen...