Student Engagement Officer

1 week ago

Melbourne, Australia Central Queensland University Full time

**About this Opportunity**:

- Continuing, Full Time
- Student Success Division
- CQUniversity Melbourne
- Higher Education Worker Level 4
- Total Remuneration $82,280 to $86,907 pa (including salary of $69,528 to $73,438 plus 17% superannuation and leave loading)

**Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone - regardless of background, location or life circumstances.**

**Working at CQUniversity**:
You will be joining a supportive team environment, and you will be provided with full training and mentoring to ensure your success in this position. If you are keen to join an organisation where you get to change lives by supporting the learning journey of our students, this role is for you

**Be rewarded**
- 6 weeks annual leave p.a.
- 5 days carer’s leave p.a.
- 17% superannuation (with the choice of joining an award-winning superfund)
- Flexible and inclusive work / life balance
- Fantastic staff professional / career development opportunities
- Access to an Employee Assistance Program

**Position Requirements**:

- Experience working in a front-line customer service role, assisting and triaging enquiries, either face-to-face or on the phone.
- Experience and knowledge using systems, web browsers, Microsoft Office Suite, or ability to quickly learn.
- Outstanding oral and written communication skills
- Proven time management and problem-solving skills with proven ability to work cooperatively and collaboratively with others.
- Excellent customer service skills and an understanding of the needs of a culturally diverse university community.

**Applications Close**:11:59pm, Sunday 7 April 2024.

**Job Requisition ID**:4400

**Contact Details**:
Sampada Singh

(03) 9616 0442

Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position.

Please note, applicants for the position must have full time work rights.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

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