Rostering Officer

7 days ago

Melbourne, Australia City of Monash Full time

**Job no**: 494920

**Categories**: Government and Defence, Healthcare and Medical

Permanent Part Time position, 2 days a week working Tuesday and Friday (15.2 hours p/w)

Salary from $69,017 per annum (pro rata) + Superannuation

Based in Glen Waverley, walking distance to The Glen

**Applications close**: Sunday 17 March 2024

About Us

Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.

The position in the Aged and Community Support Team and is responsible for providing a range of timely and accurate administrative support and rostering services that are designed to maintain the safety and independence of older Monash residents within the Commonwealth Home Support Programme (CHSP).

**About the Position**:
The position is the key point of contact for clients, care workers and is responsible for ensuring the rosters are maintained and updated for the best possible outcomes, reflecting the goal directed needs of the client.

Fast-paced

Phone-based

Integral for rostering direct care workers to provide CHSP aged care services in clients’ homes and the community.

**Skills and Experience**:
Experience working in a customer service role

Ability and willingness to provide exemplary customer service

Strong administrative and organisational skills with high attention to detail and working through set rostering reports.

Experience working in a team

Ability to manage own time effectively and work independently following set procedures in a fast-paced environment with competing demands

Experience with using Microsoft Office, GoldCare and or other Community Care rostering software packages

**Requirement of the position**:
Satisfactory National Police Check and

Other pre-employment checks may be required depending on the role requirements

**Benefits**:
As a City of Monash employee, your personal and professional development is a key focus. You will have access to:
Vibrant health and well-being programs

Employee Assistance Program for you and your family

Supportive and accessible management

Flexible working arrangements

Training and development opportunities

Discounted gym memberships at our Monash Aquatic Centres

**How to Apply**:
Please submit your resume along with a cover letter outlining your experience and how it relates to the role.

Applications close Sunday 17th March 2024 at 11:59pm.

**Enquiries**:
Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.

We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.

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