Head Ccib Operations

3 weeks ago

Sydney, Australia Standard Chartered Full time

**Job***: Operations

**Primary Location***: Asia-Australia-Sydney

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 29/May/2023, 6:36:30 AM

**Unposting Date***: Ongoing

**JOB SUMMARY**
- The Head CCIB Operations is responsible for the timely and accurate end to end execution of client transactions. The role leads a team of operations professionals and together the team service the client needs and partner with the CCIB business teams to deliver the strategy for CCIB in Australia

**RESPONSIBILITIES**
- Responsible for transaction processing and operational delivery of Cash and Trade Operations, GLS, FMO in Australia to enable front to back, seamless, client focused delivery
- Drive Cash and Trade Operations, GLS, FMO in Australia to streamline processes, enhance productivity, reduce risk, and improve controls
- Accountable for Cash and Trade Operations, GLS, FMO in Australia transaction processing and deliverables
- Partner with the Product teams to support the commercialization potential of the Cash and Trade Operations, GLS, FMO, Australia processing business, i.e. higher cash revenues, increased asset, contingent and liability balances and improved fee income
- Define and develop the strategic direction and roadmap for Cash and Trade Operations, GLS, FMO, in Australia aligned with Business Strategy and investment appetite, ensuring the delivery of the product backlog in line with the business strategy
- Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and retain client flows
- Accountable for ensuring systems, capabilities, infrastructure and processes are fit for purpose and are implemented as per required standards across all locations, and remediated where not
- Clear understanding of operational capacity and headroom for future growth
- Ensure constant client input to the process to elevate the client experience, and drive the service teams to deliver high quality client interactions with solutions that meet client expectations
- Empower teams across the Cash and Trade Operations, GLS, FMO in Australia to leverage the new Ways of Working to experiment, innovate and iterate to deliver best in class solutions as part of the Operations construct

**Strategy**
- Responsible for leading the operations strategy for Cash and Trade Operations, GLS, FMO in Australia including the Operating Model, Risk and Controls standards and compliance with regulations, and ensure business processes are aligned with the organization’s strategic goals
- Collaborate with Technology on futuristic digital opportunities, pre-empt disruptive forces and commercialise innovative use of technologies
- Lead initiatives to innovate and digitize processes as well as driving collaboration and best practice sharing across the network

**Business**
- Accountable for the overall budget for the function and the delivery of the Business Efficiency targets - leveraging the economies of scale inherent in the product aligned architecture to deliver streamlined end to end process
- Drive continual experimentation within the Operations vertical to deliver outcomes that align to the strategy and product backlog
- Partner with the Business, taking product programs from business investment decisions, into design, specification, and solution phases, securing support services from other teams. The term “Product” is used here in a generic sense to describe required capabilities. It includes capabilities that are needed to meet regulatory requirements as well as capabilities for supporting “internal clients”

**Processes**
- Responsible as an escalation point for operational or client issues into business and operations governance committees - identify remedial solutions and oversee timely, efficient implementation
- Role model a strong, collaborative business relationship between operations delivery teams across the global Cash and Trade Operations, GLS and FMO in Australia.
- Maintain strong lines of communication across our Cash, Trade, GLS and FMO footprint through an effective communication process
- Regularly review of business and performance metrics to ensure transparency to stakeholders and in line with the Operations plan.

**People & Talent***
- Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Cash and Trade Operations are drivers and owners of client outcomes
- Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners
- Employ, engage, and retain high quality people such that the team is skilled and experienced to deliver its obligations. Ensure succession planning for critical roles
- Ensure the provision of ongoing training

  • Head of Operations

    4 weeks ago

    Sydney, Australia Aramex Full time

    **Join the Aramex team as a dynamic Head of Operations!** Are you an exceptional leader with a proven track record of successfully navigating organizations through significant change? Are you an experienced professional who thrives in a challenging environment and exceeds expectations at every turn? If so, we have the perfect opportunity for you! Our...

  • Head of Infrastructure and Operations

    2 days ago

    Sydney, Australia PeopleScout Careers Full time

    As the Head of IT Operations and Infrastructure, you will play a pivotal role in shaping the technological landscape of the organisation and developing the future of its diverse global team. You will enjoy working in a fast-paced environment with flexibility and become part of a cross-functional global team leading the future transformation and growth in...

  • Head of Custody Operations

    4 weeks ago

    Sydney, Australia Anton Murray Consulting Full time

    SydneyAsset ManagementPermanentOur client is a leading global firm seeking a Head of Custody and Service Operations to manage their sizeable team of 30.The ideal candidate will have extensive experience with managing large teams with direct AUS & NZ market experience in Custody and Treasury operations.The primary role of the Head of Operations is...

  • Head of Investment Operations

    4 weeks ago

    Sydney, Australia Bendigo & Adelaide Bank Full time

    About Us With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it. We're more than just a bank with banking products. We change the...

  • Head of HR Operations

    4 weeks ago

    Sydney, Australia Hudson Australia Full time

    Seeking an experienced Head of HR Operations for our client to oversee all aspects of human resources function across Australia and ensure they're aligned with business goals. **Responsibilities**: - Collaborate with leadership to establish and foster the desired corporate culture, ensuring its consistent embodiment in daily operations. - Lead the...

  • Head of Finance Operations

    4 weeks ago

    Sydney, Australia Canva Full time

    **Canva’s Commitment and Mission - At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite...

  • Head of Business Operations

    4 weeks ago

    Sydney, Australia EPAM Systems Full time

    EPAM Australia is looking for a qualified Economist to act as the **Head of Business Operations** responsible for our Australian operations and the APAC region. **What You’ll Do**: - Investigating international and national economic situations, impact on IT industry and suggesting pricing models for commercial deals - Analyzing wage inflation and its...

  • Head of Operations

    4 weeks ago

    Sydney, Australia Austcorp Executive Full time

    $160k-$200k + Super + 20% bonus - Hybrid - flexi hours (work with global teams) - Huge growth across APAC Region **About the company** A global software company spanning across 4 regions with over 800 employees, providing technical capabilities across a range of enterprise level clients. **About the role** A Head of Operations required to oversee the AUS...

  • Head of Finance and Company Operations

    4 weeks ago

    Sydney, Australia Unleash live Full time

    **About Us**: Unleash live is a world-leading AI video analytics platform, helping our customers in the infrastructure, renewables and cities & transport spaces take vision from any camera and combine it with AI to deliver actionable insights in real-time. After securing a Series A fundraising round, Unleash live is in an exciting expansion stage focused on...

  • Head of Operations, Retail Products

    4 weeks ago

    Sydney, Australia HSBC Full time

    -Job description Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Head of Customer Operations

    3 days ago

    Sydney, Australia Immutable Full time

    About The Role The Head of Customer Operations will strategically bring to life the user experience for all platform users and game players. In this role, you will own the end-to-end experience of users seeking support, and the ultimate resolution of those issues, where you will be constantly challenged to find solutions to problems which have not been...

  • Head of Finance

    4 weeks ago

    Sydney, Australia Talent Web Full time

    High growth global SaaS based technology group - Broad Head of Finance role reporting to the CEO - $160,000 - $180,000 + superannuation + potential equity **Client**: Our client is a high growth SaaS based technology group with a global footprint. They are looking for a passionate Head of Finance to steer them through rapid expansion. **The Role**: As the...

  • SOPAC Head Coach

    2 weeks ago

    Sydney, New South Wales, Australia Swimming NSW Full time

    Swimming NSW, the NSW Institute of Sport (NSWIS) and Sydney Olympic Park Authority (SOPA) partner to deliver a world-class coaching program to the Sydney Olympic Park Aquatic Centre (SOPAC) as part of a Swimming Australia National Hub. Swimming NSW operates an underpinning Performance Centre at SOPAC, led by the SOPAC Performance Centre Head Coach.The Head...

  • Head of Social Media

    4 weeks ago

    Sydney, Australia Certus Recruitment Group Full time

    **Head of Social** **Sydney - Hybrid** **160-190k Package + Great Benefits** As a leading integrated communications agency, our client specialises in PR, media relations, influencer marketing, and social media. With offices in both NSW and Victoria, they connect brands with audiences through compelling and multi-faceted communications. Creative, tech-savvy,...

  • Head of Finance

    3 weeks ago

    Sydney, Australia AXR Full time

    Broad Head of Finance role Genuine leadership opportunity Based in Sydney You will be joining an Australian business in the energy sector, playing a key role in leading their finance function through significant transformation and process improvement.   As their Head of Finance, you will support the Deputy CFO with compliance excellence, systems...

  • Head of Insights

    4 weeks ago

    Sydney, Australia KPMG Full time

    KPMG Australia’s Head of Insights will play a pivotal role in driving data-driven decision making across the firm, ensuring we have a deep understanding of our clients' needs and the broader market landscape. The Head of Insights will be responsible for championing the Client Insights function within the firm, building a diverse and high-performing...

  • Head of Brand and Marketing

    4 weeks ago

    Sydney, Australia Australian National Maritime Museum Full time

    Executive Level 2 - TRP $150,906 - $167,330 - Attractive employee benefits including 15.4% superannuation - Australia’s leading museum located waterside in beautiful Darling Harbour The Australian National Maritime Museum (ANMM) are seeking a highly energised, vibrant, and dynamic leader to join our team as the Head of Brand and Marketing. This position...

  • Head of Airports Operation Nsw

    4 weeks ago

    Sydney, Australia Qantas Airways Limited Full time

    Senior executive leadership of airport operations at the centre of Qantas’ airline network- - Critical senior leadership role driving the operational performance of the airline- - Permanent opportunity to grow your career in Aviation, based at out Mascot CampusWe’ve always been pioneers, and we’re proud to see that spirit in our people today. Our...

  • Head of Field Medical

    7 days ago

    Sydney, Australia Novartis Full time

    395109BR **Head of Field Medical**: Australia **About the role** Novartis, a renowned global pharmaceutical and healthcare company, is committed to improving patients' lives and revolutionizing global health. With an impressive history spanning over 250 years, Novartis has established itself as a leader in the industry by melding cutting-edge medical...

  • Head of Antibody Engineering

    2 weeks ago

    Sydney, Australia Garvan Institute of Medical Research Full time

    The Antibody Engineering Platform provides a cutting-edge laboratory facility dedicated to the development and application of antibody therapeutics, aiming to fulfil the Garvan Institute's critical needs in this domain. The Development Platform facilitates clinical development of basic research. Bringing together expertise in diagnostics and drug...