Medical Records Clerk

5 months ago

Brisbane, Australia Ramsay Health Care Full time

**Medical Records Clerk**:

- **Permanent Full-time and Part-time role with Global Health Care Company.**:

- **A great work culture and a friendly and supportive team.**:

- **Excellent career growth opportunities.**

**About The Role**

As an administrative clerk within our medical records department, your role involves supporting the organised and efficient functioning of Health Information Services.

Joining our team and reporting to the Health Information Manager, you'll work closely with a friendly, tight-knit group that thrives on teamwork and fostering a welcoming, collaborative environment.

Your duties include but are not limited to:

- Addressing and resolving queries from both internal and external Health Professionals
- Handling Medico Legal requests within specified deadlines
- Preparing records for forthcoming Theatre lists
- Compiling medical records of discharged patients as needed
- Accurately filing medical records and correspondence
- Retrieving and providing requested medical records
- Managing the archiving and ‘culling’ for medical records
- Document control

**Your Skills and Experience**
- Enthusiasm for patient care and a commitment to delivering customer-focused services at a high standard.
- Exceptional communication and interpersonal skills, fostering positive relationships with colleagues, patients and families.
- Capability to handle demanding situations and meet strict deadlines.
- Demonstrated respect for privacy and confidentiality.
- Proven initiative-taking when required.
- Intermediate computer knowledge and literacy.
- Previous experience in a medical records department or similar clerical role within a healthcare setting.
- While prior experience in a private hospital setting is preferred, it is not essential.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**The Hospital**

North West Private Hospital, owned and operated by Ramsay Health Care, is a 101-bed hospital situated in the northern leafy suburbs of Brisbane. North West provides a wide range of health services including Urology, Colorectal Surgery, Day Oncology, Medical General and Plastic Surgery, Surgical Dermatology, Vascular, Breast and Endocrine Surgery, ENT, Orthopaedics, Obstetrics and Women's Health and Paediatrics.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply**

For enquiries, please contact Pat Avey, Health Information Services Manager

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