Continuous Improvement Coach

5 months ago


Alexandria, Australia Australian Red Cross Lifeblood Full time

Provide expertise and support to build continuous improvement capability of Donor Centre Teams

Permanent full-time opportunity, open to consider Part-time option (4 days per week)

Work location could be home/Sydney Processing Centre (office based) with expectation to regularly attend Donor Centres across NSW & ACT

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life-giving donations, for life-changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

Lifeblood has an inspiring opportunity for you

We’re looking for an experienced and confident Continuous Improvement professional to facilitate improvement initiatives across our NSW & ACT Donor Centres. In this role, you will develop constructive relationships to deliver business outcomes and build continuous improvement capability throughout the NSW/ACT area by delivering regular coaching & support. You will do this using a standardised continuous improvement framework to enable aligned work processes and business outcomes that support our strategic objectives. These being the s ufficient and safe provision of blood, plasma and biological products and services to meet demand and give confidence to government and community, and creating a movement where biological donation is a recognised, respected, widespread part of our Australian identity.

Your purpose will be to bring a sense of curiosity to drive and champion improvement initiatives that add value to our donors, teams and recipients. You will partner with the business and collaborate with your Donor Centre teams to bring expertise in Lean & Continuous Improvement to enable Lifeblood to achieve best results.

Sound interesting? Here’s what we’re looking for;
In-depth understanding of Lean thinking, behaviours and practice. Not just an awareness but experienced practitioner with confidence in delivery.

Strong analytical skills and use of data tools to inform decision-making

Ability to communicate, collaborate with and influence key stakeholders at all levels of the organisation

Lean accreditation such as Six Sigma would be desirable, but knowledge of its actual implementation and practice is key

This is a permanent full-time opportunity -76 hours a fortnight however we are open for part-timers (with work requirement of 4 days a week).

The role location is flexible and could work from home or be based at our Sydney Processing Centre, Alexandria however frequent and regular travelling to Donor Centres within ACT & NSW region is an expectation.

Thrive in a diverse culture that cares for your wellbeing

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employees well-being at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:
A range of salary packaging benefits including the option to package up to $15,900 of your salary

Ability to purchase additional annual leave

Discounted private health cover with fantastic corporate benefit

Discounted access to 1,430+ gyms & pools all over Australia

Employee Assistance Program; Free, 24/7 and confidential health, safety and well-being support

Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more

Next steps

If selected, you’ll be required to complete a few background checks and we’ll help you through this process. If you require adjustments during the recruitment process, please reach out to us.



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