Customer Concierge Operator

3 weeks ago


Sydney, Australia Charterhouse Full time

**6 X Customer Concierge Operator**
- **Pay rate: $32.16 per hour + super**:

- **Contract length: 17/02/2023 - 30/06/2023 (possibility to extend)**:

- **Location: Parramatta**

**The Role**:

- Provide consistent high-quality customer service by interpreting and resolving first-contact enquiries from internal customers and external customers
- Handle customer data and information with confidentiality
- Maintain accurate records and databases in the inhouse systems
- Process a range of transactions across the service line accurately
- Other administrative duties as required

**Skills/Experience**:
As the Customer Concierge Operator you will often be the first point of contact. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.
- 2-3 years experience in a call centre or customer service role
- Excellent written and verbal communication skills
- High level of professionalism
- Strong and accurate date entry skills
- Strong problem-solving abilities, especially in a fast-paced environment
- Proficient in MS Office Suite, ie Outlook and Teams

**How to apply**:
Does this sound like you? Please apply


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