Concierge
3 weeks ago
The Business
We are one of the largest owners, operators and developers of retirement living communities in Australia, with a current portfolio of 75+ villages and over 17,000 residents calling our villages home.
Our residents are independent retirees who have sought the company and safety of living in a community of like-minded individuals with service provided that give them and their families the reassurance that they will be cared for if the need arises.
The Role
Aroona by Ardency is a premium retirement resort located in Yowie Bay that offers a unique retirement experience which combines the very best in independent living with the premium amenities you would expect from a boutique hotel.
Reporting to the Resort Manager, you will be tasked undertaking a variety of concierge duties and responsibilities including:
- Providing a high level of customer service to the residents and guests of Aroona Ardency- Responding to resident and guest enquiries and requests- Delivery of resident packages and room service meal- Driving Resort Vehicle during some shifts (Class C)- Set up and pack down of resident activities- Assisting with production of weekly newsletter and monthly journals- General administrative tasks- Contractor management including inductions- Assisting the restaurant team when required- Ensuring that a premium level of customer service is provided to our residents in every interaction.
There will be opportunities to pick up additional shifts with our Concierge or Restaurant team through the week. People with the flexibility to work varied shifts throughout the week are encouraged to apply.
About You- Proficient skills in Microsoft Office & Outlook- Excellent communication and organisational skills- Be extremely well presented and reliable- Have a passionate and customer
- focused approach with a can-do and proactive attitude- Hold a valid drivers’ licence (Class C)- To have a current First Aid and CPR certificates, or be willing to obtain (Not Essential)- Have RSA and Barista skills, ideal but not essential (Not Essential)
**Benefits**:
- Working with a supportive, professional and fun team- Training provided- Health & wellbeing program- Access to company benefits & discounts
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October. For selected roles that are more physical in nature, pre-employment medical assessments may also be required prior to any employment offers being made.
We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.
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