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Customer Service Officer
2 weeks ago
Looking for an ASAP start
- Full Training Provided
- Supportive work environment
Our client is looking for passionate customer service individuals to work in the Kyneton Branch as a customer service officer. You may also be required to work at other cluster officers in surrounding suburbs to support the branches on occasion. We are looking for passionate customer service professionals to join the team.
**Client Details**
Our client manages the road network, delivers road safety initiatives, and supplies customer focused registration and licensing services.
**Description**
An exciting opportunity has become available to deliver exceptional customer service through provision of driver license tests.
You will receive full training. You may also be required to work at various sites upon occasion when needed. The position will include duties such as:
- Provide timely, high quality customer service
- Perform administrative activities to support the provision of service delivery.
- Create positive relationships in all customer interactions.
- You will be available to work 5 day for approximately 20-38 hours week.
- Provide an accurate and efficient response to internal and external customer R&L enquiries and appointments, including driver licence testing and registration inspections.
**Profile**
The below requirements are integral pre/post-requisites of the role:
- A genuine passion for great customer service
- During training for the role, the successful achievement of written and practical assessment tasks;
- Ability to work in both a seated and standing position;
- Flexible to work a variety of different hours each week;
- Available to work 20-38 hours per week;
- Willingness to work flexibly within operational hours; and
- Ability to travel within the area and neighbouring centres as per the needs of the business.
**Job Offer**
If you are interested in this great opportunity, please APPLY now.
0000090568-1_168490516653732
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