IT Support Officer

3 weeks ago

Preston, Australia Neami National Full time

**“**_Full citizenship for all people living with mental health issues in Australian society_**”**

**About the Role**
- Full time Maximum Term Contract (Parental Leave Cover) Until 28 February 2024
- Classification: Corporate Support Services Level 3 with a salary range of $77,656 - $83,565 per annum + Superannuation
- Location: Head Office, Preston 3072

**Overview of the position**

Work is varied with IT service desk, project work and is often busy, requiring a flexible approach.

**What will you bring to the role?**
- Good knowledge of the Windows operating systems, Office/ Microsoft 365 suite, Azure (Fundamentals and Associate level)
- Experience in level 1 & 2 IT helpdesk environment (minimum 2 years preferable)
- Ability to install, configure and support IT Hardware/ Software
- Excellent interpersonal, verbal, and written communication skills
- Sound understanding of LANs including server/client communications, network monitoring and devices (Meraki)
- ITIL certification (preferred)

**About Neami National**

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

**Mandatory role requirements**:

- National Criminal History Check (Police check) - disclosable outcomes considered
- Current Drivers licence
- Australian Working Rights

**Incentives include**:

- Diverse and inclusive organisation
- Induction and extensive Learning and Development Program
- Regular Practice Development sessions and coaching with your supervisor
- Salary Packaging program providing tax benefits available for living and entertainment expenses
- Generous leave entitlements, including paid parental leave, an Accrued Day Off Each Month, Gratis Leave and Wellness leave
- Employee Assistance Program (EAP) through Benestar

**How to apply**:
The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description, please contact:
**Applications Close**: Friday 17 February 2023

**Be Yourself** - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences, and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

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