Technical Support Representative 2

7 months ago


Chatswood, Australia Dexcom Full time

**About Australasian Medical and Scientific Limited (AMSL) and New Zealand Medical & Scientific (NZMS)**:
AMSL and NZMS are subsidiaries of Dexcom, a worldwide leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. AMSL and NZMS currently operate 6 commercial divisions supported by specialised Corporate Functions. We form partnerships with world leading medical device, pharmaceutical and scientific innovators and are passionate about introducing and establishing advances in healthcare and science for the benefit of patients and healthcare providers.

Working in the Medical Devices Industry, you will be exposed to a broad range of products that have life changing effects on a patient's quality of life.

**Meet the Team**:
Join our team as a Technical Support Specialist and make a difference in the lives of our customers. You'll play a vital role in providing accurate and efficient technical support, ensuring a positive experience with our products.

**Where You Come In**:

- You are responsible for providing customers with accurate technical support and ensuring a positive experience.
- You achieve comprehensive knowledge of Diabetes and all supported products.
- You communicate technical information to customers, guiding them through troubleshooting steps.
- You document all customer interactions into CRM and internal systems, ensuring thorough records.
- You complete and submit complaints to manufacturers, ensuring customer feedback is heard.
- You go the extra mile to maintain the company's reputation for exceptional customer support.

**What Makes You Successful**:

- Qualifications and previous experience in the medical industry are preferred but not required.
- You are proficient in navigating the latest technology, including Apps, Smart Watches, and major smartphone models.
- You maintain a positive attitude towards work and derive genuine satisfaction from helping people.
- You build strong relationships with customers, peers, and colleagues in a fast-paced environment.
- You understand the significance of our roles in improving the lives of those living with Diabetes.

**What you’ll get**:

- A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.



  • Chatswood, Australia Dexcom Full time

    **About Australasian Medical and Scientific Limited (AMSL) and New Zealand Medical & Scientific (NZMS)**: AMSL and NZMS are subsidiaries of Dexcom, a worldwide leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. AMSL and NZMS currently operate 6 commercial...


  • Chatswood, Australia Dexcom Full time

    **About Australasian Medical and Scientific Limited (AMSL) and New Zealand Medical & Scientific (NZMS)**: AMSL and NZMS are subsidiaries of Dexcom, a worldwide leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. AMSL and NZMS currently operate 6 commercial...


  • Chatswood, Australia Healthcare Professionals Group Full time

    **Benefits**: - Be a part of a supportive and collaborative team - Professional development and training programs to enhance your skills - Opportunity to work with a globally recognised brand within the medical device industry **About the Company**: Our client is a global leader in the beauty and skincare industry, specialising in innovative products that...

  • Sales Representative

    2 months ago


    Chatswood, Australia H&C Engineering Solution Full time

    Our company has been operating for over 20 years, and major offer a wide range of engineering solutions for the transmission industry, as well as specializing in providing quality coupling, casting, crusher products to the transmission industry,global mining, quarrying industries throughout Australia, Asia, Africa and the Middle East. We are now offering...


  • Chatswood, Australia Grand'Cru Coffee Full time

    Grand’Cru Coffee is a specialty coffee roaster based in Chatswood, in the heart of Sydney’s North Shore. We aim to share our passion through our craft and influence the next steps in the history of coffee. As a result of our growth, Grand'Cru Coffee is now looking for a Sales Representative to join our fast-paced team in Sydney. - Energetic and...


  • Chatswood, Australia Corteva Full time

    **Description**: We're hiring a **Customer Service Representative**! Reporting to the Customer Service Leader/Manager the CSR will be a team player and form an integral part of the business delivering exceptional service to the customer. Our team consistently creates and delivers a world-class customer service experience to distributor, retailer, agent and...

  • Technical Team Lead

    2 days ago


    Chatswood, Australia ACY Securities Pty Ltd Full time

    **We are a financial services firm that focuses on technology and financial services education. As the Technical Team Lead, you will be responsible for leading the software development team within the Company.** **The software delivered should be developed with the right level of quality, to schedule and in accordance to the Company standards when...


  • Chatswood, Australia Grand'Cru Coffee Full time

    Grand’Cru Coffee is a specialty coffee roaster based in Chatswood, in the heart of Sydney’s North Shore. We aim to share our passion through our craft and influence the next steps in the history of coffee. As a result of our growth, Grand'Cru Coffee is now looking for a Sales Representative to join our fast-paced team in Sydney. - 3 years sales or...


  • Chatswood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Chatswood Location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years....


  • Chatswood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Chatswood Location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years....


  • Chatswood, Australia PepsiCo Full time

    Overview: **Work for a global FMCG company with some of the world’s most trusted and iconic brands.** **Be part of an exciting business where employees are recognized and career growth is supported.** We have an exciting new opportunity for a Beverage Technical Manager to join the team. Act as the technical leader for the Pepsi trademark across Australia,...

  • Ict Support

    7 months ago


    Chatswood, Australia Envirolab Group Full time

    **Introduction**: About the company Envirolab Group comprising Envirolab Services, MPL Laboratories and Labtec Auckland provides a broad range of laboratory testing services such as environmental chemistry, microbiology, asbestos, workplace exposure & air monitoring and product formulation and agrichemicals. We are a NATA-accredited laboratory servicing...


  • Chatswood, Australia MyHealth Medinet Full time

    The salary on offer will be $70,000 to $80,000 + super. The role will be full-time and entail the following duties: 1. Assess and specify the necessary software components required to effectively address issues 2. Perform the majority of vital ITSM processes, including Change, Incident, monitoring, maintenance, service requests, account creations and...


  • Chatswood, Australia BAI Communications Full time

    **Technical Operations Coordinator** **-** **(** **2300004Q** **)** **Description** **TEAMWORK thrives here** **WHY BAI COMMUNICATIONS** At BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone. Our critical communications team actively protect our sites and keep...


  • Chatswood, Australia Lenovo Full time

    **General Information**: - Req #- WD00069362- Career area: - Hardware Engineering- Country/Region: - Australia- State: - New South Wales- City: - Chatswood- Date: - Thursday, September 19, 2024- Working time: - Full-time**Additional Locations**: - Australia - New South Wales - Chatswood **Why Work at Lenovo**: We are Lenovo. We do what we say. We own what...


  • Chatswood, Australia Healthcare Professionals Group Full time

    **Benefits** - Work within a market leading Pharmaceutical company - $75,000 - $80,000 + Super+10% - Permanent full time position - Well-appointed office right next to Chatswood station - Hybrid WFH once trained **About the company** Be part of a global pharmaceutical company operating across the globe located in Northern Sydney. Our client looks to provide...


  • Chatswood, Australia GWG Full time

    Flexible working arrangements - ServiceNow Elite training - Career progression Our client is a reputable company that provides consultation, managed services, implementation service and upgrade facilitations for both public and private sectors. They are proud partners of ServiceNow Elite whereby they provide best practice for digital workflow and automated...


  • Chatswood, Australia Nova Biomedical Full time

    Perform & assist with pre-sale Clinical Blood Gas systems (Prime/Prime Plus) demo/evaluations & providing summary reports. Perform post-sale devices implementation/installations including all validation processes and reports, and all associated Operators training. - Perform StatStrip & StatSensor (all tests) meter Lab-Studies/Evaluations both pre and...


  • Chatswood, Australia Secureworks Full time

    We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our...


  • Chatswood, Australia Secureworks Full time

    We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our...