Technical Operations Coordinator

3 weeks ago

Chatswood, Australia BAI Communications Full time

**Technical Operations Coordinator**
**-**
**(**
**2300004Q**
**)**

**Description**

**TEAMWORK thrives here**

**WHY BAI COMMUNICATIONS**
At BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone.

Our critical communications team actively protect our sites and keep services on air. We work alongside authorities, to operate the NSW Government Radio Network and provide life-line communications to NSW Telco Authority emergency service providers who manage public safety.
We are incredibly proud by the commitment, hard work and leadership our people show every day. Our trusted Field Service teams ensure continuity of our network. Our highly skilled Operators keep the public informed during times of crisis and react quickly to changing operational requirements of a demanding complex network. Our deep engineering, delivery and operational capability make us the partner of choice for the government and industry stakeholders alike.

During times of crisis, such as bushfire or cyclone season, our people travel from around the country to support this critical work. We care for our People. Volunteers for local Fire Service or State Emergency Services are provided with additional time off work at full pay for their volunteering activities. Hiring contractors fill gaps in our usual work and we are therefore always interested in hearing from people looking for permanent or casual work.
We continue to develop world-class solutions for new and emerging technologies. This includes planning for future network improvements which allow our customers to take advantage of technology innovation.

**ABOUT THE ROLE**

**Key Responsibilities**:

- Take accountability for a set of customers to process sales orders from requirements stage to invoicing stage.
- Manage expression of interests and proposals for customers and provide technical support to Sales Team by providing on-time and high-quality solutions. Take overall responsibility for the end-to-end Application Process.
- Liaise with internal and external stakeholders to progress each proposal.
- Provide support to Account Managers, Account Directors, and Business Development Managers and prepare offers to present to customers.
- Work with Finance on monthly reporting to update forecasts versus actuals revenue.
- Review and approve technical construction drawings, antenna mounting steel work and structural design certification for the Customer including red line mark ups and As Builts. Manage all queries related to this and ensure all drawings are compliant with BAI Communications and Australian standards.

**ABOUT YOU**
- Understanding of telecommunications, broadcast communications, structures, systems and principles is favourable
- A solid understanding of Contract Management is ideal
- Knowledge of drawing packages with the ability to read and interpret technical procedures and AutoCAD drawings
- Strong problem-solving skills
- Ability to network and research for technical advice for Engineering activities and requests
- Commercial skills to understand the trade-off between cost and technical performance to develop optimal solutions
- Relevant tertiary qualifications in Electrical Degree or Engineering or equivalent experience well regarded

**BENEFITS & CULTURE**
We stand for being courageous and doing what matters, living by our core principles; One BAI Team, Customer First, Adapt and Learn and Drive Sustainable Growth, you will be provided with every opportunity to thrive at BAI.
Some of the reasons you should consider working with us include:

- Our people and a genuine sense of inclusion and belonging with a dedicated Diversity, Equity and Inclusion strategy, Champion Network, membership with the Diversity Council of Australia and access to resources and events.
- A focus on personal and professional development with an established performance framework and access to LinkedIn Learning.
- Access to flexible working arrangements, gender-neutral paid parental leave, study leave, purchased leave and charity and volunteer leave.
- A wellbeing agenda that includes access to health insurance, life, TPD and salary continuance insurances as well as an Employee Assistance Program and regular health care checks
- Rewarding high performance through a Performance Recognition Scheme and peer recognition program
- Access to a number of corporate rates and discounts and Novated Car Leases through SG Fleet
- We love that many of our new hires find their way to us via our Referral Program. This speaks volumes about our culture; and the fact that the employee is compensated is just a great by-product

**Primary Location***: AU-NSW-Chatswood

**Work Locations***: BA Chatswood, NSW Level 10, Tower A 799 Pacific Highway Chatswood 2067

**Job***: Australia Only

**Organization***: BAI Australia

**Schedule***: Full-time

**Shift***: Day Shift

**Employee Status***: Regular

**Job Type***: Standard

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