Operations Coordinator
2 months ago
Permanent Full Time Role and a Permanent Part Time Role
On Call Afterhours work once trained
Box Hill Hospital
Medical Workforce Unit
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.
About the role
This position is responsible for the efficient and effective day to day administration and support to the Eastern Health medical workforce with specific service provision for a portfolio within one or two Clinical Directorate teams. To work collaboratively within and outside of the Medical Workforce Unit (MWU) to create a culture of service provision towards the senior and junior medical staff of Eastern Health.
About you
**To be successful in this role you will possess**:
Essential
Excellent customer service skills
Highly developed communication skills written and verbal
High level computer literacy (proficient Microsoft Outlook, Word & excel)
Strong numeracy skills
Strong negotiation skills
Strong work ethic
Drive for results with demonstrated ability to meet targets
Demonstrated ability to successfully work independently, within a team and across teams
Experience with taking Initiative
Demonstrated ability to juggle multiple tasks and issues simultaneously
Demonstrated ability to manage difficult issues in a calm and considered manner
Results focused with demonstrated ability to meet targets and timelines
Highly Regarded
Experience in a complex, multi-site, 24 hours, 7 days per week organisation
Previous experience in or demonstrated understanding of the healthcare industry
Proven experience in the preparation and management of rosters and electronic roster systems
Demonstrated understanding of Human Resource practices, policies, procedures and methodologies
Demonstrated understanding of industrial Awards and agreements
Experience in the production of employment contracts for senior staff
Experience in the on boarding of medical staff
Desirable
Current Drivers License
Tertiary qualification in either leadership and management or human resources
Key Result Areas /Key Performance Indicators
Please refer to the attached position description for further details of the role.
Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here
Diverse and engaging career opportunities
Friendly & supportive team
Flexible working hours
Salary packaging options
Career progression in our teaching hospitals
Next Steps
**Please note**:
Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.
Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.
**Values in Action**: Respect for all | Safe always | Partnering in care | Learning and improving every day
Selection Criteria
**Essential**: Customer Service experience with; attention to detail, ability to negotiate outcomes, strong work ethic, ability to work inter-dependently along with high level communication skills
**Essential**: Medical Workforce or Hospital Administration experience along with experience in a complex, multi-site, 24 hour, 7 day per week organisation
**Essential**: High level computer skills with Microsoft Programs including word and excel with proven and proficient expertise in systems or data base management
**Essential**: High level roster skills with knowledge of DIT Award conditions and hours of work for Junior Medical Staff or similar comparable work in the health sector
**Desirable**: Demonstrated understanding of Human Resource practices, policies, procedures and methodologies
Contact Person
JULIE SHALDERS
Contact Number
(03) 8396 8005
Alternate Contact Person
Rebecca Sutherland
Alternate Contact Number
(03) 9895 3469
Closing Date
28/07/2023
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