Administration Officer

2 weeks ago

Chullora, Australia Volkswagen Financial Services Australia Full time

**Administration Officer - Fleet**:
**Job Details**

Volkswagen Financial Services Australia is a leading provider of competitive finance and insurance products to over 1200 retailers across Australia representing automotive brands within the Volkswagen Group including: Audi, ŠKODA, Bentley, Porsche, Ducati and Lamborghini and outside the Volkswagen Group - Jaguar and Land Rover. Nobody does finance better than our team of experts ensuring a positive customer experience at all times.

We believe our employees are key to our success and offer career advancement to grow your career across various divisions. Our people are recognised for their achievements and are offered promotional opportunities on a meritocracy basis within a collegiate environment and supportive team culture led by empathetic managers. Our EVP is testament to our continued commitment to retaining our staff and providing a fulfilling experience during their journey with **Volkswagen Financial Services Australia. **Our core value is integrity and we seek like-minded individuals to join our thriving business.

**Our Benefits**:12% superannuation, generous bonus scheme attracting our standard superannuation rate, five weeks loyalty annual leave program, access to subsidised vehicle lease program, birthday leave, gym membership, free onsite parking and more.

**Your New Role**:
We are currently looking for a Fleet Admin Officer to join our Mobility Team. This role reports to the Mobility Operations Team Leader and will assist in the control of customer and prospect databases, reporting and sales pipelines.

**What you'll do**
- Compile reporting monthly and when required consolidates team business wins and track lost business
- Provide fleet support to ensure the delivery of Lease Product and Fleet Management Services offered by VWFS to customers
- Assist with the answering of incoming calls from all business partners
- Support the Account Manager/Associate - Fleet with quote and order requests and client follow ups
- Create Novate Lease quotes and documents and Settle Novated Leases
- Communicate with external clients to collaborate quotes and vehicle support requirements
- Ensure all client vehicle order specifications and requirements are met in an efficient, timely and professional manner
- Manage the end to end purchasing process including sourcing of new vehicle pricing

**What you'll bring**
- Minimum 2 years' administration and customer service experience
- Passionate about exceptional customer service and experiences
- Exceptional phone manner and able to deal with all types of personalities
- Strong attention to detail and time management skills
- Demonstrated ability to work in a team environment across multiple work streams
- A motivation to learn and self-develop
- Be readily adaptable to change and challenging problems
- Proven ability to work in a high volume fast paced environment

**Are you Driven by More?**

When you join Volkswagen Financial Services Australia you become part of a professional and dynamic team structure that is the foundation for the company's current and future success. You will also be offered a competitive salary, the chance to contribute to our success and the opportunity to grow your career within a global brand.

If you meet the above criteria and would like to join our team click **APPLY NOW**

**Location**
- 24 Muir Road Chullora 2190

**Category**
- Permanent

**Work Type**
- Full time

**Video**

**Applications Close On**
- 17/05/2024 at 12:00 PM

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