Sales Consultant

2 weeks ago

Sydney, Australia Bizcover Full time

Salary on this job ad is purely an estimate provided by Indeed and not representative of actual salary.

**Why Bizcover**

BizCover has got small businesses backs when it comes to insurance Small businesses need insurance to protect their livelihoods. We value uniqueness and character; our Talented Team are the secret to our ongoing success. We have big ambitions, and to support these ambitions we always need more Talented people to join the BizCover Family.

BizCover is passionate about helping small businesses find the right insurance cover fit for their business and our sales department is directly responsible for making that happen. Our Sales Consultants follow up warm leads, which are organically sourced from our website, from customers who have started the process of getting an insurance quote online.

We look for Sales Consultants who are eager to learn, driven and above all empathetic, so that they can give our customers an amazing experience to keep them coming back The main priority is to ensure a high-quality outcome to customers who contact BizCover, with a focus on sales conversion.

Consultants follow up leads in form of inbound and outbound enquiries. Using the knowledge of BizCover’s Insurance products, consultants are responsible for ensuring customers are purchasing the right business cover. They strive to maintain a high standard of communication and customer engagement.

**About the role**:
Are you ready to join our team as a Business Insurance Sales Consultant? We're looking for a passionate and engaging professional to drive our business insurance sales and provide exceptional service to our customers.

As a Business Insurance Sales Consultant, you will:

- Follow up warm leads from potential clients who have registered on our website, and in time, progress to handling inbound enquiries.
- Utilize your training and knowledge of BizCover's business insurance products to help customers find the right coverage for their specific needs.
- Maintain excellent communication skills to ensure a positive experience for everyone who engages with BizCover, whether they become a customer or not.
- Drive sales and meet key performance indicators (KPIs) to contribute to our ongoing success.
- Adhere to all legislative and quality assurance requirements to ensure compliance and customer satisfaction.

**Requirements**:

- Prior experience in sales, preferably in a phone-based environment, although not essential.
- Knowledge of commercial insurance or other insurance products would be advantageous, but not required.
- Excellent communication skills with the ability to build and maintain rapport with customers.
- A passion for customer service and a commitment to delivering top-notch experiences on every call.
- A positive attitude and willingness to learn and grow within our dynamic team.

**What you'll be responsible for**
- Lead Qualification - Determine which prospective customers are most likely to purchase the organization's product/service, using a lead specific qualification framework
- Sales Pipeline Management - Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities
- Prospect Relationship Building - Develop relationships with prospects to uncover their needs through effective questioning, and to qualify interest and viability

**Skills you'll need**
- Resilience - Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- Results orientation - Focuses on outcomes and the steps it takes to achieve them
- Verbal communication - Speaks clearly to convey information effectively to a target audience

**Salary**: From $63,550.27 per year

Application Question(s):
Work Location: Hybrid remote in Sydney, NSW 2000

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